Leadership courage means:
Question 1Leadership courage means:
a. staying with what is familiar.
b. overemphasizing pleasing shareholders.
c. excessively promoting self-interest.
d. reducing boundaries.
Question 2The tendency of people to not voice their true thoughts because they want to please others is known as:
a. the situational theory.
b. the Abilene Paradox.
c. Theory Y.
d. personal moral development.
Question 3Patricia is a member of the board of directors of Brightlake Medical College. She fires a teacher with lax ethical standards who treats his colleagues unfairly. In the given scenario, she is committed to:
a. firing principals who do not produce short-term results.
b. sound ethics and transparency.
c. avoiding shareholder questions.
d. creating closed-door policies.
Question 4For leaders, pushing beyond the comfort zone and facing the internal “wall of fear” is an act of:
a. goal setting.
b. ethics.
c. courage.
d. vision.
Question 5One of the four basic principles that form the framework for stewardship is:
a. tie rewards to contributions.
b. be a whistleblower.
c. inspire trust by being trustworthy.
d. transcend self-interest.
Question 6Alex is preparing the financial report for Evans Corp.’s annual report. His manager, Sadie, has instructed him to inflate the numbers in order to meet short-term earnings goals. By doing this, Sadie:
a. is putting the organization first before her own self-interest.
b. is displaying full-scale corruption.
c. wants to meet the demands of vendors.
d. wants to please shareholders.
Question 7Jessie became a better leader when her followers:
a. took all the credit for the accomplishments of the team.
b. were submissive and passive.
c. idealized her leadership skills.
d. complimented her for behavior that they appreciated.
Question 8Which of the following two characteristics do followers desire in both their leader and fellow followers?
a. Inspiring and cooperative
b. Dependable and honest
c. Competent and forward-thinking
d. Honest and competent
Question 9Viewing the leader realistically includes:
a. asking questions about the leader’s experiences.
b. using mindful initiatives.
c. giving up idealized expectations.
d. plying the leader for company stories.
Question 10Leaders value those people who:
a. think uncritically.
b. show initiative.
c. focus exclusively on the shortcomings of an organization.
d. do not take responsibility when something needs to be done.
Question 11The benefits followers receive from leadership coaching include:
a. doing only what is told.
b. utilizing uncritical thinking skills.
c. avoiding conflict.
d. gaining a new perspective.
Question 12Managing up involves:
a. giving advice on handling specific organizational situations and dealing with organizational politics.
b. directing and controlling behavior and judging individual performance.
c. telling a person exactly what needs to be done.
d. consciously developing a mutually respectful relationship with one’s direct superiors.
Question 13Adele’s company competes with several larger companies for workers. To attract workers, Adele wants to apply the job characteristics model to enrich jobs. Which of the following actions should she take?
a. Establish task identities.
b. Set high quality standards that all workers must meet.
c. Buy better equipment than her competitors have.
d. Increase salaries.
Question 14According to Herzberg’s two-factor theory, hygiene factors include:
a. personal growth.
b. the work itself.
c. interpersonal relationships.
d. recognition.
Question 15According to the acquired needs theory, the need for power refers to the desire to:
a. accomplish something difficult and attain a high standard for success.
b. form close personal relationships and avoid conflict.
c. influence or control others and have authority over others.
d. master complex tasks and surpass others.
Question 16Fairmont Hotels & Resorts lets its best performing employees design their rewards. This is done to ensure that the rewards are valued by the employees and serve as further motivation. Fairmont Hotels & Resorts uses _____ theory to motivate its employees.
a. Maslow’s hierarchy of needs
b. equity
c. expectancy
d. job enlargement
Question 17Employees in companies that have a social mission are typically highly motivated because:
a. they want to avoid punishments and negative consequences.
b. ?their lower needs are fulfilled.
c. they get intrinsic rewards.
d. they are given monetary incentives.
Question 18Bonuses and praise are examples of the _____ approach to motivate people.
a. extrinsic negative
b. extrinsic positive
c. intrinsic positive
d. intrinsic negative
Question 19Routine messages typically concern issues:
a. that have great potential for misunderstanding.
b. that are characterized by time pressure and surprise.
c. that people already understand and agree on.
d. of change, conflict, or complexity.
Question 20How does a leader facilitate a strategic conversation?
a. Persuading others to take action
b. Selecting a location for the conversation
c. Asking questions and actively listening to others
d. Managing by walking around
Question 21An example of nonverbal communication is:
a. management by wandering around.
b. presenting an annual report.
c. writing a letter.
d. broadcasting a job description.
Question 22Which of the following is true of a leader who is a good listener?
a. He or she is quick to point out delivery errors.
b. He or she listens for facts rather than central themes.
c. He or she concentrates on what to say next rather than on what is being said.
d. He or she pays complete attention to the message.
Question 23To practice the art of persuasion, leaders should:
a. rely on facts and figures alone.
b. build goals on common ground.
c. dictate their terms to followers.
d. be inflexible with respect to goals and plans.
Question 24Which of the following supports the trend toward openness and transparency?
a. Leaders as information processors
b. Meetings between leaders and followers
c. Social media
d. Storytelling
Question 25When quick decisive action is vital on important issues, the _____ style of handling conflict in a team is appropriate.
a. “half way”
b. “your way”
c. “no way”
d. “my way”
Question 26_____ focus on a particular goal and disband once the project is completed.
a. Self-directed teams
b. Functional teams
c. Horizontal teams
d. Special-purpose teams
Question 27A global team:
a. uses face-to-face communication.
b. has members from the same culture.
c. is also known as a cross-functional team.
d. is a cross-border work team.
Question 28_____ are teams made up of members who work with minimum supervision and rotate jobs to produce a complete product or service.
a. Functional teams
b. Cross-departmental teams
c. Special-purpose teams
d. Self-directed teams
Question 29A(n) _____ is a team member who attains benefits from team membership but does not actively participate in and contribute to the team’s work.
a. free rider
b. team leader
c. team player
d. group member
Question 30 The leader’s role during the _____ stage of team development is to encourage participation by each team member and help people find their common vision and values.
a. norming
b. forming
c. storming
d. performing
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