Improving quality improvement and patient satisfaction in the hospital

Change proposal: Improving quality improvement and patient satisfaction in the hospital

* Present the proposal aligned to an improvement framework like the Six Sigma DMAIC steps – offer discussion with each step. Ensure that you have offered complete information for the following areas:

Analysis of need for change (why)

Financial analysis of the change to include the following:

Potential costs for the change

Supplies

Space

Staff

Time (i.e., participation time and/or facilitation time)

Actual costs may or may not be included; however, the analysis must portray specific costs that should be considered within the context of the proposal.

Risks vs. benefits:

Impact on operations

Implementation plan related to proposed change:

How will you measure outcomes and the success of the implementation and change?

Communication plan to organization

Evaluation strategies:

How will you measure the success of the change?

Exit strategy:

What is your exit strategy (if the proposal fails)?

Conclusion

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