Risk Identification Tools Activity Feel-Good clinic is a family practice clinic in Houston serving the community

Risk Identification Tools Activity Feel-Good clinic is a family practice clinic in Houston serving the community , which treats patients in genera care of adults and children such as physical check ups vaccination. minor injuries, pain issues, and initial diagnosis of diseases The cinic has been open for ove 30 years and is well known in the community It has grown Jy expending the number of physicians and sta steauily through the years an they have a loyal patie base which consists mostly or families The facility has been e panded to accommodate for this growth but t have reached maximum capacity and they cannot physically expand any more In the last few years they have noticed that the community they serve has been aging and there are lewer young families moving in. As a result their patie base requires more care due to ailments that come wi age but they are less mobile and sometimes rely on younger family members for transportation, making appointments and financial support however most of them have smart phones and computers and this con or virtual visits and house visits is already being pilote by some of their competitors. The ownership is considering launching a virtual consultation service in which patients can consult the physician through their computers or phone using vide and audio applications through the internet if the physician decides that the patient must be seen in person, they would like to have the option on offering home visit in which the physician. or care provider visit the patient at home The process that the owners envision of how this woul work is to have patients fill out a questionnaire during their visit to the clinic which will be an assessment of their interest in a virtual consultation service, the type equipment and connectivity they have at home to support such service, how technology savvy they are, and if they have someone that can help set this up at home and troubleshoot. For patients they deem interested and able to do this they would schedule a t appointment to try the connection and equipment. If t test appointment is successful they would be flagged visit n for futu ultation If this