Working as a Pharmacy Technician or Pharmacy Assistant, you are likely to come in contact with patients who are displaying ‘sick role behaviour’.
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Working as a Pharmacy Technician or Pharmacy Assistant, you are likely to come in contact with patients who are displaying ‘sick role behaviour’. This can be difficult to deal with at times, as we have an expectation and ethically obligation to provide great patient care to all patients. What are some ways that can be plan to deal with patients displaying this sort of behavior, while maintaining the expectations of a pharmacy staff member?
The response should include 1-2 strategies to deal with these patients
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