Performance Improvement 1. In the popular PDSA quality improvement method, which step of the process involves monitoring effectiveness of the solution over a period of time

Performance Improvement 1. In the popular PDSA quality improvement method, which step of the process involves monitoring effectiveness of the solution over a period of time? a. Plan b. Do c. Study d. Act 2. Which of the following abbreviations is used to describe the continuous improvement of processes within a facility? a. QA b. QM c. PI/QI d. UM 3. In addition to PDCA methods, list two other PI methods that are popular among health care facilities. 4. To improve quality according to a standard, a health care facility may use comparing its performance to that of a similar facility. 5. Which graph would you use to show that the overall percentage of people smoking on campus has remained unchanged? 6. is a PI technique used to solicit participation and information from an entire group. 7. A supervisor and her team of employees are confronted with two solutions to a problem. Each solution involves time, money, and space; which quality management tool might the supervisor use to choose a solution? 8. Which committee is often responsible for reviewing health care records according to accreditation standards, checking physician record completion statistics, and acting as the consultant to the director of HIM? a. HIM committee b. Safety committee c. Infection control committee d. P&T committee 9. Infections acquired by patients while they are in the hospital are known as: a. nosocomial infections b. comorbidities c. secondary infections d. opportunistic infections 10. Which of the following committees acts as liaison to the governing board of the facility? a. Surgical case review b. P&T committee c. Medical executive committee d. Credentials committee 11. Which of the following medical staff committees reviews medication usage? a. Surgical case review b. P&T committee c. Medical executive committee d. Credentials committee 12. What does the PERT chart show? a. the shortest possible time in which the project can be completed b. the longest possible time in which the project will take c. the number of people required to work on a project d. the unity of command within the project 13. A supervisor and her team of employees are confronted with two solutions to a problem. Each solution involves time, money, and space. Which quality management tool might the supervisor use to help her and her te choose a solution? 14. Which is a characteristic of a process control chart? a. upper and lower thresholds b. standardized symbols showing an action c. the display of factors that can change a variable d. the sequence of events of a project