Early common-law duties imposed on innkeepers that continue to hold influence in contemporary hospitality law include

QUESTION 11

Early common-law duties imposed on innkeepers that continue to hold influence in contemporary hospitality law include:

 

 

 

  a.

The duty not to discriminate.

 

 

 

  b.

The duty to protect guests’ property.

 

 

 

  c.

The duty to provide in-room meals.

 

 

 

  d.

All of the above.

 

 

 

  e.

a. and b. only

 

 

 

 

 

 

 

 

 

QUESTION 12

 

 

 

The practice of overbooking by hotels

 

 

 

  a.

Is acceptable because hotels cannot predict how many guests will cancel their reservations at any given time.

 

 

 

  b.

Has been considered fraudulent by some courts.

 

 

 

  c.

Is acceptable because only very exclusive hotels engage in the practice.

 

 

 

  d.

Is never acceptable.

 

 

 

 

 

 

 

QUESTION 13

 

 

 

Samuel Cassidy made a reservation online for a two-night stay at the Pacific Hotel. The hotel’s reservation policy, stated in the confirmation email sent to Mr. Cassidy, read: “Guests must notify Pacific Hotel of their intent to cancel any reservations prior to 8:00 a.m. on the day of the scheduled reservation. Failure to do so will result in a one-night charge for which the guest is responsible.” Mr. Cassidy had a last-minute change of plans and emailed Pacific’s reservation service at 11:30 a.m. the morning of his intended stay that he had to cancel. Pacific charged Mr. Cassidy’s credit card for a one-night stay. Mr. Cassidy claims he is entitled to a refund of that charge. Pacific disagrees.

 

 

 

  a.

Pacific is correct because a confirmed reservation is a binding contract, and the cancellation policy was clearly spelled out

 

 

 

  b.

Pacific is correct because it was entitled to punish Mr. Cassidy for his tardiness.

 

 

 

  c.

Mr. Cassidy is correct because a contract between a guest and hotel is not formed until the guest arrives to sign the reservation documents at check-in.

 

 

 

  d.

Mr. Cassidy is correct because the law does not permit hotels to charge guests who do not use a hotel room.

 

 

 

 

 

 

 

 

 

QUESTION 14

 

 

 

Laws passed at the federal level:

 

 

 

  a.

Never apply to local state hotels.

 

 

 

  b.

Likely apply to local state hotels under the Taxing Clause of the United States Constitution.

 

 

 

  c.

Likely apply to local state hotels under the Commerce Clause of the United States Constitution.

 

 

 

  d.

Always apply to local hotels under the Executive authority granted by the United States Constitution.

 

 

 

 

 

 

 

   

 

QUESTION 15

 

 

 

The rights of non-registered guests on hotel property

 

 

 

  a.

Are not equivalent to the rights of registered guests.

 

 

 

  b.

Are equivalent to the rights of registered guests.

 

 

 

  c.

Do not vary from one hotel to the next.

 

 

 

  d.

Are non-existent. Non-registered guests have no rights.