Which of the following are the two primary methods for obtaining competitive advantage described by Michael Porter?
Question 1 Which of the following are the two primary methods for obtaining competitive advantage described by Michael Porter? (select the two that apply)
A) value chain creation
B) differentiation advantage
C) advantage of bringing new products to market
D) cost advantage
Question 2 Which of the following are critical in today’s business world? (select all that apply)
Identifying how an information system can provide competitive advantage
Understanding how organizations translate their high-level mission into specific objectives and align with technology solutions
Understanding how businesses use technology for strategic advantage
Ability to identify business opportunities that can be supported by information technology.
Question 3A strategic information system is one that attempts to do one or more of the following: (select all that apply)
deliver a product or a service at a lower cost
help an organization focus on a specific market segment
deliver a product or service that is differentiated
enable innovation
Question 4Which of the following are advantages of globalization? (select all that apply)
Ability to draw from an international labor pool
Seamless ability to ship world-wide
Expanded market for an organization’s products and services.
Compatible world-wide infrastructure
Question 5Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply)
DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.
DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.
A decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.
DSSs are used only at the executive level and are used to make all strategic decisions.
IFSM300 Information systems in Organization
Quiz 2
Question 1 Which of the following are true of a data warehouse? (select all that apply)
A) The data is standardized.
B) It is a database.
C) The data is time-stamped for comparison over time.
D) The data is operational and is used for day-to-day transactions.
Question 2 Data can best be used to support decision making when it has been transformed into
bits and bytes
knowledge
information
database
Question 3Which of the following is the process of analyzing data to find previously unknown trends, patterns, and associations in order to make decisions?
Data mining.
Data processing.
Data warehousing.
Data marketing.
Question 4 Which is the primary way to analyze and manipulate relational data?
Database management system
Structured Query Language (SQL)
Data dictionary
Data warehouse
Question 5 Which of the following are key benefits of information systems (select all that apply)?
Improve efficiency of business processes
Automates all decision making
Information is available to all who need it in a timely manner
Improve decision making
IFSM300 Information systems in Organization
Quiz 3
Question 1 True or false: When you purchase software and install it on your computer, you own that software.
True
False
Question 2 Which of the following best defines a process?
a series of tasks that are completed in order to accomplish a goal
a strategic objective
steps a worker follows to complete a task
a series of events to get something done
Question 3 Which of the following will occur if a company changes its business strategy?
Its IT infrastructure changes, but the organization does not change
Its IT infrastructure never changes, regardless of what happens to the business objective
Its IT infrastructure and organization must change
Its IT infrastructure and organization will change as needed to support the company’s objective
Question 4Who should support or maintain the IT infrastructure?
experts in the various specialties who contract with the company
a government agency tasked with IT infrastructure support, the ITSA
the most efficient mix of people based on the criticality of the infrastructure component
programmers and technicians who work for the company
Question 5Which of the following is the unique identifying address for every device on the internet?
packet
byte
IP address
domain name
IFSM300 Information systems in Organization
Quiz 4
Question 1The term “to-be” process means which of the following?
The process as it is supposed to be performed
The process as it is currently performed
The process as it would be performed if everyone did their task correctly
The process after it has been optimized or improved
Question 2 True or false: After a system has been implemented, there is no value in reviewing business processes to ensure they are optimized.
True
False
Question 3 True or false: It is acceptable to acquire a system that implements the current process, since systems can be easily modified to change the way the process is performed.
True
False
Question 4 Which of the following is not a direct result of improving a process?
Extra steps are combined or eliminated
Quality of the information collected and used is improved
Resources (including time and people) are more efficiently used
Employees receive wage increases
Question 5 True or false: Although they are useful for many tasks, IT systems generally do not improve the workflow in an organization.
True
False
IFSM300 Information systems in Organization
Quiz 5
Question 1 Which of the following is not a well-written requirement statement?
The system must be intuitive to the user.
The system must encrypt the data stored in the data base.
The system must be available 24 hours a day, 7 days a week.
The system must be able to be accessed using the following browsers: Internet Explorer, Mozilla Firefox, Safari, and Google Chrome.
Question 2Match the following requirements statements with the appropriate system quality attribute.
The system must be usable from 6:00 AM through 9:00 PM Monday through Saturday.
The system must operate effectively on desktop, laptop and tablet computers.
The system must provide help for users to know the type of data to be entered.
The system must handle 1,000 transactions per hour.
The system must interface with Quickbooks software.
1. Availability
2. Interoperability
3. Scalability
4. Usability
5. Portability
Question 3 Which of the following are true of the Rapid Application Development (RAD) methodology? (select all that apply)
RAD is more compressed than SDLC
RAD allows users to provide feedback throughout the process
RAD is best suited to smaller projects
RAD skips many of the steps in the SDLC
Question 4 Which of the following are well-written requirements? (select all that apply)
The system should tell the user what they did wrong.
When a user logs in, the system must present that user’s recent account activity.
The system must calculate the total of the sale.
Users can log in and see their information.
Question 5 Which of the following are true statements regarding the benefits of outsourcing IT? (select all that apply)
outsourcing allows the organization to focus on its core competencies
vendor IT personnel may provide a higher level of security than in-house IT personnel
outsourcing can provide cost savings to the organization
the organization does not have to invest in any additional hardware
IFSM300 Information systems in Organization
Quiz 6
Question 1 Which of the following types of enterprise applications focuses on customers?
SCM
CRM
ERP
Question 2Which of the following is described as the assurance that the information being accessed has not been altered and truly represents what is intended?
Correctness
Completeness
Integrity
Assurance
Question 3True or false: An Intrusion Detection System (IDS), in and of itself, does not add any additional security.
True
False
Question 4 The characteristics of an ERP include: (select all that apply)
Consistent look and feel
Real-time operation and processing of data and transactions
Enterprise-wide integration
A common database
Question 5 Which of the following is the process of encoding data upon its transmission or storage so that only authorized individuals can read it?
None of these.
Secret code
Encryption
Public key infrastructure
IFSM300 Information systems in Organization
Quiz 7
Question 1 Which of the following are correct statements related to project initiation? (Select all that apply)
The technology solution drives the business strategy.
Project manager identifies strategic IT project.
A business case identifying the need is presented to senior management
Viability of the project is assessed via a feasibility study.
Question 2 True or false: Change management is an unstructured process to reduce the impact of changes to a project.
True
False
Question 3True or false: A project plan outlines very basic activities for a project.
True
False
Question 4 Failure to properly manage the scope of a project can result in:
completing the project on time
completing the project within budget
scope creep
exceeding quality expectations
Question 5Which of the following is an important competency for project managers?
complacency
program development skills
problem-solving skills
charisma
IFSM300 Information systems in Organization
Quiz 8
Question 1 An effective systems proposal report should:
be written for any potential reader
make vague recommendations
provide detailed and specific, covering every aspect of the analysis
be written clearly and concisely to convey key points
Question 2 A systems proposal report should
begin with providing the recommended solution to address a potential business problem
address how the solution will duplicate the existing business process
avoid addressing what existing data should be migrated to the new system
identify how a technology solution should help achieve the key business strategic goals and objectives and address a current business problem or opportunity
Question 3 It is important that the implementation planning section of a systems proposal report address
only future data requirements
costs of technology solution
training, communication and support
consequences of not adapting to the new system quickly
Question 4 True or false: Leadership can be demonstrated only by those in positions of authority.
True
False
Question 5 Place the following key areas for a systems proposal report in the correct logical sequence.
____ Requirements
____ Process Analysis
____ Strategic Analysis
____ Implementation Planning
____ Solution Building
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