When you purchase software and install it on your computer, you own that software.
Question 1 True or false: When you purchase software and install it on your computer, you own that software.
True
False
Question 2 Which of the following best defines a process?
a series of tasks that are completed in order to accomplish a goal
a strategic objective
steps a worker follows to complete a task
a series of events to get something done
Question 3 Which of the following will occur if a company changes its business strategy?
Its IT infrastructure changes, but the organization does not change
Its IT infrastructure never changes, regardless of what happens to the business objective
Its IT infrastructure and organization must change
Its IT infrastructure and organization will change as needed to support the company’s objective
Question 4Who should support or maintain the IT infrastructure?
experts in the various specialties who contract with the company
a government agency tasked with IT infrastructure support, the ITSA
the most efficient mix of people based on the criticality of the infrastructure component
programmers and technicians who work for the company
Question 5Which of the following is the unique identifying address for every device on the internet?
packet
byte
IP address
domain name
Question 6 Enterprise architecture consists of the following three major components:
hardware, software, and telecommunications
process modeling, process documentation, and business process reengineering
application architecture, information architecture, and technical architecture
business strategy, business goals, and objectives
Question 7 Just for practice, put the following steps of “Shopping for Groceries” in the correct order:
____ go to grocery store
____ check shelves and refrigerator to see what is needed
___ put food away
____ make a list of what to buy
____ return home
____ select food products
____ pay for items
Question 8 Which of the following are benefits of open source software? (select all that apply)
The software is available for free.
The large community of programmers who work on open-source projects leads to quick bugfixing
and feature additions.
The software source-code is available; it can be examined and reviewed before it is installed.
The software is more secure than software developed by in-house programmers.
Question 9True or false: In business process reengineering, it is best to select the IT system to be used prior to reengineering the processes to ensure the process fits the system.
True
False
Question 10 Which of the following is established when an organization sets up internal web pages to provide information about the organization to the employees?
Intranet
Private cloud
Extranet
Client-server
Question 11 Put in order the steps of the process associated with a course assignment.
____ student reads assignment and rubric
____ student completes assignment
____ faculty reviews submitted assignment and compares to grading rubric
____ assignment is posted in the class
____ student receives grade and feedback
____ student submits assignment
____ faculty member develops assignment and grading rubric
____ faculty grades assignment
Question 12 Which of the following is the most important part of an IT infrastructure?
services
hardware
none
telecommunications
Question 13 Which of the following is defined as fully understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality?
business process improvement
business process reengineering
business process management
business process re-design
Question 14 Which of the following are advantages of cloud computing? (select all that apply)
Can scale to a large number of users easily.
No software to install or upgrades to maintain.
More secure than locally managed applications
Services can be leased for a limited time on an as-needed basis.
Question 15 Which of the following statements are true regarding software? (select all that apply)
Software is the set of instructions that tell the hardware what to do.
Software is created through the process of programming.
Software can be broadly divided into two categories: operating systems and application software.
Without software, the hardware would not be functional.
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