Conflict Management
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Textbook: Chapter 10; review Chapter 3
Initial Post Instructions
For the initial post, share with the class a time when you had to address (or were involved with) conflict in a work setting. Then, address the following, using the provided headings to format your post:
Conflict Setting
Describe the setting, the people involved, the emotions experienced, and the outcome.
Insight
Provide insight into how the situation could have been handled better by referencing the textbook and an outside source.
References
Place your two APA citations in this section.
Follow-Up Post Instructions
Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarification.
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