Now imagine you are the staff member that will check whether the client is on track to achieving their wellness goals.

Now imagine you are the staff member that will check whether the client is on track to achieving their wellness goals. Draft a script you could use in either a face-to-face meeting or over the phone, depending on the review strategies put in place with the client, that shows what you would say and do to:

measure the client’s progress towards their wellness goals, and the effectiveness of the arrangements agreed on to support the achievement of the goals

acknowledge and celebrate the client’s progress 

support the client to identify new directions and strategies (in particular if no progress has been made, or changes have been negative)

encourage motivation and support positive change

empower the client to identify the need for specialist advice, and how this advice should be obtained if they are not achieving their wellness goals (based on actual options in the host organisation’s local area).

Remember privacy and confidentiality principles when completing your script and do not include any information that could identify the client that you have worked with and that you are preparing the script for.