Imagine you are head nurse of a medical—surgical unit that has been operao’ng at full capacity more than used to be necessary.

Imagine you are head nurse of a medical—surgical unit that has been operao’ng at full capacity more than used to be necessary. On days when you have been short—staffed, you have been providing hutch relief personally for one or two other nurses. This practice has caused you to change your own hinchiirrue to the mine when the hospital cafeteria is most crowded. Today you have just gotten your lunch and are standing in the dining room, tray in hands, looking for familiar faces and open seats, when you are approached and TJery nearly circled by three of your staff members. One of them says to you, “We’ve been meaning to talk with you, but we’re all so much on the run that we haven’t gotten to you. Things have got to change around here. ‘We can’t keep going the way we’re going. ‘We’re dunking of asking a union to come in, and we want to talk with you about it—now.” There you stand in die middle of the noisy, crowded cafeteria dining room, tray in both hands, feeling surrounded. Solve the Case: I How do you believe you should handle flus incident? I What will you say to them right there and then? I 1ill-"hat will you do going forward? I Constuct a short term and long—term plan to address flus issue. Isialce sure to apply concepts learned in the book. You will need to read chapters 13 {it 16 for this. Other chapters will also help. Also make sure to apply current incidents happening in file industry [staffing shortage due to COVID, nurse burnout, increased patient load, etc. — You will need to do external research for this.) This issue is currently a huge one in the industy where medical personnel are overworked, and leaders are often clueless about what to do. Do some research to find out what local facilities are doing. This is an acute care class, so when you do your research, make sure you are looking at acute care fadlifies.