Communication is key in the medical field to ensure that everything runs smoothly in an office and that the patients we take care of receive the proper care.

Communication is key in the medical field to ensure that everything runs smoothly in an office and that the patients we take care of receive the proper care. Phone calls= messages= e-mail= and a verbal conversation are all examples of communication. *1- { systems can improve communication is many ways. If a message was left for a doctor using paper notes= there is a chance of that mess age being lost, misplaced, or accidently passed over. Using an EHR. system, the likelihood of that happening decreases. It will also be documented in the patient’s chart that a call was made. Using an EHR system will help to communicate with patients through apps that are available. Test results, appointments, and doctors notes can be accessed through these types of systems and apps. Also= it helps to communicate with other doctors and facilities who may need a patient’s information. It is quicker and more efficient way of sending information. If we are having a conversation with a patient or co—worker, it would be proper etiquette to have eye contact with the person, rep eat in our own words what they have said, and ask questions to show that we are listening to them. Give the individual we are speaking to our attention. For example, do not have a personal cell phone in our hand and looking through it while someone is talking to you. This is something that, in this era, is all too common. Phone communication etiquette would be to speak slowly and clearly, getting all of the callers information (such as name, number, and reason for calling), always speaking in a professional and formal manner, and allow them to end the call in order to make sure that all information was passed to you (Pepper, 2020).