Using email for the wrong reasons, such as when a phone call or face-to-face meeting is more appropriate

Email Etiquette

In Chapter 7, Peter Cardon discusses the shortcomings of many workplace email messages.

Using email for the wrong reasons, such as when a phone call or face-to-face meeting is more appropriate

Composing difficult to read, long, confusing messages

Leaving off the subject line or using a vague subject line

Leaving off the signature or signature block

Leaving off greetings

Failing to provide a clear request with a timeline for completion

Failing to send the message to everyone who needs to receive it

Sending it to people who should not have received it

Using an informal, unprofessional style

In your initial post, discuss a time when you received a poorly written workplace email message (without naming names, of course). What were the main problems with the message? How could the message have been improved?

In your follow-up posts, reply to at least two of your fellow students and build upon their ideas with substantial and constructive feedback.

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