The most important instructions in the document and think about structural features you’ve read about so far.
The most important instructions in the document and think about structural features you’ve read about so far. How can you redesign this document so it’s much easier to scan and locate information while handling live animals?
The following is a memo for a veterinarian’s office describing the check-in procedure for animals. You can assume that employees will read the document in its entirety, but it should also be a useful reference they can scan while performing the procedures.
design should:
Fit on a standard, letter-sized page (8.5″ x 11″) with sufficient margins to print correctly (absolute minimum of .25″);
Use fonts other than Calibri, TimNeRow, and other overused fonts;
Make use of structural features discussed in this week’s readings as well as up to this point in the course (you might reference the video tutorial on style for a refresher).
Alter text as appropriate to fit your design, including metadata; however, you can’t just delete whole blocks of text (all the info from the current copy should be communicated in the memo).
Lastly, make sure the page breaks in your document so that the finished project appears as it would if you were printing it for work
* * *
To: Vet Clinic Student Worker Trainees
Date: [$INSERT CURRENT DATE SOMEWHERE IN DOC]
From: Gerry Harding, DVM
Re: Small Animal Check-in Procedures
This memo is to let you know how to check-in small animals that visit our clinic. Please feel free to keep these guidelines at the check-in desk if necessary. We’ll begin with general instructions. First, when an owner brings in any small animal pet, pull the pet’s file or make a new file if it is a first-time patient. The files will be under the registered owner’s last name and the pet’s first name. Red folder tags are for dogs, green are for cats, and purple are for exotics. Next, have the owner fill out a yellow appointment form which gives the reason for the visit. Make sure it is filled out completely.
Now you are ready to take the animal. We’ll start with dogs. If the dog is not on a leash, put one of our leashes on it. Take dogs to exam room one, two, or three. Take the following measurements and record them on the appointment form: heart rate, weight, abdomen check (for lumps or pain), eye and ear check, skin check (for fleas, ticks, or rashes). Ask the owner if the dog is up-to-date on heart worm pills, and note the answer on the form. Ask the owner if he or she has any particular questions, and answer them if you feel comfortable doing so. Otherwise, make note of the questions on the form.
For cats, either let the owner carry the cat or offer a leash (if necessary). Take cats to exam room four, five, or six. Watch for open doors to the dog rooms, and be careful not to let any animals interact! Once in the room, take the following measurements: heart rate, weight, abdomen check, and eye and ear check. Check to see if the cat is cleaning itself properly. On a long-haired cat, check the fur for mats or bald spots; on a short-haired cat check for dirt, fleas, or abrasions. Ask the owner if the cat needs a Feline HIV or Feline Leukemia test, and make note on the appointment form. Ask the owner if he or she has any particular questions, and answer them if you feel comfortable doing so. Otherwise, make note of the questions on the form.
Finally, take any wild or exotic animals to room seven only. If the animal is tame, let the owner hold it. If the animal is wild, place it in the carry box provided. Ask the owner if he or she has any questions, and leave the preliminary exam to the veterinarian on duty.
These procedures are really pretty much common sense once you get some experience. Please let me know if you have any questions, and never hesitate to call me for help! My desk number is 5-3211.
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