Leadership role at a family Medicine Clinic, and due to a world -wide pandemic and the need to reduce the risk of transmission, telemedicine

                                                             CASE STUDY

You are in a leadership role at a family Medicine Clinic, and due to a world -wide pandemic and the need to reduce the risk of transmission, telemedicine (use of information technologies and electronic communications to provide clinical services remotely to patients) has become a primary form for patients to access care. Telemedicine can also conserve scarce medical supplies and reduce strain on health care capacity and facilities while supporting continuity of care.

You have been tasked with preparing your team for this change. After discussing the task with the leadership team and the board, a decision has been made to focus on supporting the staff to adapt to the changes and new protocols in their day-to-day practice while supporting the use of telemedicine in the clinic. Therefore, the next part of your job as the leader of the clinic is to outline your change management process to incorporate the use of telemedicine in the clinic.

1) Be clear and specific in your change management process and where appropriate, provide reliable and valid evidence to support your proposed actions.

2) Using evidence from Change Management in health care(which includes: Motivating. 

Directing. Shaping the Path, Coordination, Commitment, Competence, Creativity & Innovation) and Leadership Principles in health care (which includes:  Leading through vision, Leading through values)

and your personal experience, Discuss how would you approach this change, and how will you support your team members? (Explain in details)

3) Identify any questions that you have, or that may arise, and where, as a leader, would you go to find answers and /or the information that you need? (Explain in details)

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