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November 4, 2022

Communicating with Customers

Creative Writing

Scenario 3: Communicating with Customers Part 2

Several flights have been delayed due to bad weather. As a part of the team that handles the checking in of guests in a specific flight (you may come up with your own flight and destination), how are you going to handle an irate customer (you may also come up with the reason)?

Details: 2 persons only are talking

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