Diversity can be defined or considered as the mixture of various elements which are separate from each other.
Diversity can be defined or considered as the mixture of various elements which are separate from each other.
It works as a useful tool for an organisation as everyone belongs to diverse cultures which can provide a wide range of scope and opportunity to the company. This present data is based on a notable community services charity-based organisation known as the Red Cross, which works alongside social welfare. The Red Cross was established in 1941
by the Royal Charter. The Red Cross operates on an international scale and contributes to various support for communities. This is done by supplying social services aid such as social inclusion, community services, migration support, blood donation, and humanitarian law. The Red Cross works by collaboratively with a significant number of a workforce that operates with diverse cultured communities and people. This non-governmental organisation follows inclusivity policies for managing disputes within 694 workplaces. This document allows for an in-depth explanation of the roles of diversity and its influence within the workplace.
1. The ways in diversity which can impact on work and work relationships
Both positive and negative and it depend on the management and in this context proper training is given so the diversity will enhance the productivity as different workers have different skills and they can be assigned the role according to their best capability which will help in maximizing the productivity. It also increase the creativity in the organization and the work relationships will be improved by the diversity as people has more topics to share and more interesting the environment will become.
When differences are respected and celebrated, people are less likely to be exposed to harassment or discrimination. A diverse, inclusive work culture can provide improved mental and physical health for both workers and clients. It can help to alleviate depression and anxiety so individuals are more likely to enjoy their employment.
2. The benefits of diversity are increased in
Diversity can be referred to as concepts which indicate that people are individual in personality and can be acknowledged on dimensions regarding elements related to sexual orientation, ethnicity, and so on. In the organisational circumstances, it is a highly detailed set of conscious practices that require the understanding of individual based on philosophical and demographic differences. Diversity in an entity could create advantages
that are as outlined below:
a. Promoting higher creativity by conducting work based on team efforts and exhibiting innovation. Working style
varies from person to person who brings different creative ideas to the table.
b. Employee engagement can be improved due to the number of meetings with the business, in which employees
share their personal experiences and ideas.
c. The prospect of increasing equality to all employees, which encourages personnel from all backgrounds to feel
comfortable, confident and can lead to an improvement in a worker’s professional performance.
d. Increasing productivity levels by using a diverse set of skills and experiences. These can be shared, which can
work as an assistant to each other.
e. It can reduce potential employee turnover and increases the talent pool. This reasoning is that employees tend
to seek for an organisation which hire human resources from a diverse background.
f. The potential possibility of higher profits margins by following global trends with the use of language. It can
provide a steady foundation to operate on a worldwide scale as cooperation with different people gets easy due
to the breakdown of language barriers.
3. The need for inclusivity cultural safety and cultural competence
Working with culturally diverse people will arise the need for taking care of their safety and protect them from harassment or any other type of unnecessary criticism as they are not in their native settings and they can have different opinion on sensitive matters which will result in clash of opinions or harassments for the sake of fun from other members which should be avoided and make the environment cultural competence to maximize the benefits of diversification.
4. Why is it necessary for staff to reflect on their own individual and cultural characteristics, biases and prejudices.
It is necessary so that the diversification can be preserved and personal reflection will bring the best outcomes from the individuals. This will install the sense of individuality in the staff and they do not find themselves forced into different culture and it help in reducing metal pressure.
5. How diversity should be valued and accommodated.
It should be valued by breaking the stereotypes in the community services and allow others to express their view points and build relationships with mutual respect without categorizing them and do not make pre assumption about their culture or there region. Communication barrier will not be the limit in accommodating the diverse individuals exchange of common understandable words will help a lot.
6. How effective and mutually beneficial relationship s can be built with workmates, client’s families.
Effective and mutually beneficial relationship can be built by adopting them with an open mind
• By Trying to build significant relationships with workmates and client families who are different from us
• By not making assumptions about them and trying to help them in accommodating the environment.
• By setting the example in front of them.
• By break down the communication barriers of any kind and putting efforts in understanding them.
• By eliminating the fear factor.
7. How to overcome communication barriers
To overcome the communication barriers one must check whether it is a good time and place to communicate with the person he or she wishes to communicate and start with being clear with the use of such language that the person understands somehow. Try to communicating one thing at a time and not overcrowding the instructions as it will make confusion and if the person does not want to communicate than one must has to respect this desire to not communicate at that moment. To make it more clear check that the person has understood you correctly and acknowledging any emotional responses the person will help in better option for further communications. And do not make your own assumption rather just ask in simple and clear ways.
8. How the individual and cultural needs of clients can be accommodated and respected. The cultural needs of all individuals in and out of the workplace from diverse background should always be respected. Cultural and individual needs of clients can be accommodated and recognised by:
– The exclusion of prejudices and practices that could produce discrimination in the workplace.
– The awareness of cultural experience, attitudes, background and values of an individual. It
is essential to develop an understanding which must be established, resulting in benefiting long-term.
– Respect must be provided to the client’s beliefs, spiritual and religious values.
– Education in your own culture is vital to enhance knowledge about variations in culture,
psychological, social, political, and so on.
– Recognition of the ethnicity and cultures of different clients can have a positive influence on
a person’s perception and behaviour.
– Information, communication and messages should be provided in a language easily
understood by the receiver. This can reduce any misunderstanding and mistaken intention.
9. The methods that can be used to prevent, overcome or manage cultural conflicts.
Conflicts are inevitable in life, especially in the workplace, it is improbable to be able to remove disputes from occurring entirely. More so, when a company employs a diverse workforce, it is likely to cause conflicts. However, these conflicts must be resolved promptly to maintain unity in organisational activities. Some techniques that may be used to manage or overcome disputes, which could be:
– Thorough explanations regarding the process which would be practised to resolve the conflict
must be made to all. It must be made in a communication style that is clear by everyone.
– Different cultures in a workplace must be highlighted, and the understanding of cultural
events must be made to all.
– Proper investigations must be conducted by using effective communication styles such as
body language, emotions and problem-solving methods.
– A draft of the process must be prepared regarding the steps in which would be taken while
handling the situation and translated into different languages if required for a party.
– Interpreters must be presented to make it possible to understand.
– Respect must be given to all parties, opinions and point of view.
– Not allowing the assumption that conflicts just involve people of different cultures.
10. Strategies that people can use to improve their own self and social awareness
– Learning about the behaviours of other people that may cause a negative impact. Adjustments must be made to
any harmful conduct according to the situation to have a positive experience and influence change.
– Taking ownership and apologising for incorrect and rude behaviour or errors and mistakes that had been made.
– Asking peers and management for feedback regarding a former interaction. A person must be able to accept
constructive feedback, including both negative and positive feedback without getting defensive and alter
behaviour accordingly.
– Understanding your own body language and what it may be saying without knowledge. The non-verbal
communication actions play significantly more than what is actually being said. By using positive body
language, it will help benefit interactions with co-workers and clients.
– Understanding that the improvement of a person’s social skills will not happen overnight. Taking small steps is
important, rather than trying to improve multiple issues as too much feedback may be unhelpful, and potentially
will leave a person feeling so overwhelmed or emotionally ambushed.
Please provided session notes. and provide a session plan in these answers note.
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