Strategic objectives, also called strategic priorities or grand strategies, are high-level organizational goals that are typically accomplished over a period of three to five years. Health
Strategic, Operational, and Tactical Objectives
Strategic objectives, also called strategic priorities or grand strategies, are high-level organizational goals that are typically accomplished over a period of three to five years. Health care organizations often have four to five strategic objectives at any given time. To accomplish these strategic objectives, organizations develop measurable operational (department level) and tactical (units or individual level) objectives. For this Discussion, you examine the strategic objectives of your health care organization and consider how to accomplish them through operational and tactical objectives.
To prepare:
Review the implementation phase of the strategic planning process
Locate and review your health care organization’s strategic objectives.
Note: If you do not currently work for a health care organization, select one that is of interest to you.
Consider how you might help the organization accomplish these objectives through operational and tactical objectives.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Analyze the strategic objectives of your selected health care organization. Formulate operational and tactical objectives to help the organization achieve its strategic objectives. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives.
MMHA6999 Strategic Planning in Healthcare Administration
Week 3 Discussion
Strategic Controls and Monitoring Tools
Organizational leaders must be aware of external forces that may impact their organization. Strategic controls and monitoring tools allow leaders to evaluate these forces and develop tactical objectives to limit negative consequences. For this Team Discussion, you explore how strategic controls, monitoring tools, and tactical objectives might be used to address issues impacting health care organizations.
To prepare:
In Week 1, the Instructor assigned to your team a scenario that involves a health care organization with an issue requiring an evaluation of the organization’s strategic plan. Reflect on the issue and, as a team, begin identifying and discussing evaluation or monitoring tools that would be useful to address this issue. Be sure to consider the following:
What strategic controls (e.g., promise control, implementation control, strategic surveillance, and special alert control) might you use and why?
What monitoring tools (e.g., Gantt Chart, Balanced Scorecard, Dashboard, etc.) might you use and why?
What are two tactical objectives that the organization might leverage to effectively address operations requirements and limit negative consequences?
By Day 4
Reach a consensus of how the issue can be addressed using strategic controls, monitoring tools, and tactical objectives. As a team, draft content to post in your Group Discussion Board area.
By Day 5
Post the final content in the main area of the Discussion thread. Select one team member to post this.
By Day 7
Individually respond to at least two other teams in one or more of the following ways:
Provide recommendations for another team’s content.
Offer insights on how your team’s content supports another team’s content.
MMHA6999 Strategic Planning in Healthcare Administration
Week 4 Discussion
ACHE Leadership Competencies
Leadership competencies are essential to the success of health care leaders. Many of these competencies are developed through on-the-job training, administrative fellowship programs, professional conferences, and graduate education. As a graduate student, it is important that you are able to assess your own leadership competencies and develop a professional improvement plan to hone your skills and become an effective industry leader. For this Discussion, you examine the ACHE leadership competencies and consider how you might improve your own leadership skills.
To prepare:
Review the document, ACHE Healthcare Executive 2019 Competencies Assessment Tool, which is in this week’s Learning Resources. Focus on the leadership competencies.
Reflect on whether you meet these leadership competencies, and consider your strengths and weaknesses.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post a cohesive response to the following:
Assess whether you meet the ACHE leadership competencies. Then, recommend at least three strategies to better meet competencies by building on your strengths and improving your weaknesses. Defend your recommendations. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives.
MMHA6999 Strategic Planning in Healthcare Administration
Week 6 Discussion
Organizational Development, Workforce Planning, and Succession Planning
Organizational development is focused on improving the efficiency and effectiveness of a workplace. As part of this process, strategic planning professionals often work with leadership teams to develop strategies for short-term and long-term organizational development, including workforce planning and succession planning. This helps ensure that health care organizations recruit, train, and retain employees that are capable of meeting strategic objectives. For this Discussion, examine the following scenarios and suggest strategies for organizational development, workforce planning, and succession planning.
Scenario 1: Park Post-Acute Care Services has been providing quality nursing home and home health services for 70 years in rural Texas. It is a family-owned business that has been passed down through the generations to family members eager to provide service to citizens in the community. About three years ago, the leadership team created a five-year strategic plan in anticipation of some members of the leadership team retiring after fully accomplishing the plan. The remaining members committed to serving as chief executives of larger health care organizations. However, the strategic plan failed to include a succession plan for identifying talented professionals who will be able to lead the organization after the long-standing leadership team of 15 years vacate their positions in two years.
Scenario 2: Whitesville Medical Center has been providing quality patient care in Louisiana for over 100 years. However, during the last five years, the organization has experienced significant turnover in middle management positions in the Housekeeping Department. In fact, the average tenure of a middle manager is only six months, and there is a current vacancy in the day and evening shifts. Because of the unstable management team, no one has been able to hold supervisors accountable for facilitating appropriate orientation of new staff, ongoing training of the seasoned employees, and routine audits of the employees’ performance. Unfortunately, the breakdown in management oversight has led to a lack of employee training in cleaning and sanitizing patient rooms, surgical suites, and public areas including the restrooms and waiting areas. The lack of cleanliness and sanitation has led to an outbreak of nosocomial infections impacting several patients and causing them to remain in the hospital for a longer period of time. The Centers for Medicare & Medicaid Services and the Joint Commission have received anonymous tips about this outbreak and have sent survey teams to conduct unannounced visits at the facility, which could lead to fines until the issue is fully resolved by the medical center.
Scenario 3: Myrtle Healthcare System is an integrated health care organization providing health care services in Colorado. Recently, an investigative reporter from the local television news station reported that leadership at Myrtle’s flagship hospital, Jackson Hospital, will be getting annual bonuses of $25k in December and a 10% increase in their salaries for the next year. This story comes at a time when frontline staff members have been complaining repeatedly about the deplorable working conditions and lack of pay increase in five years. Unfortunately, leadership has consistently refused to host an employee town hall meeting to discuss their concerns collectively. The employees are now asking for the union to intervene so that this matter may be quickly resolved to restore the employees’ trust in leadership and the public’s trust in the organization’s ability to provide quality patient care.
To prepare:
Review the scenario assigned to you by the Instructor.
Consider strategies for short-term and long-term organizational planning, workforce planning, and/or succession planning.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post: a cohesive response to the following:
Briefly describe the scenario assigned to you by the Instructor. Recommend strategies for short-term and long-term organizational development, workforce planning, and/or succession planning. Defend your recommendations. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives to colleagues who were assigned different scenarios than you. For example, if you were assigned Scenario 1, respond to colleagues who were assigned Scenario 2 and Scenario 3.
MMHA6999 Strategic Planning in Healthcare Administration
Week 7 Discussion
Operating and Financial Performance Indicators
Health care leaders depend on sound operating and financial performance indicators to make decisions regarding working capital management, capital budgeting, and resource allocation. These indicators help organizations maximize performance and strategically plan for new initiatives. For this Discussion, you select a health care organization and examine how its leaders and managers use operating and financial performance indicators in their decision making.
To prepare:
Select a health care organization and locate its operating (i.e., utilization rate) and financial data. You may want to use a not-for-profit health care system, as they usually post their annual reports online.
Identify one operating indicator (e.g., length of stay, admission, etc.) and two financial performance indicators (e.g., cash and cash equivalents, accounts receivable, accounts payable, short-term loans, etc.).
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post a cohesive response to the following:
Identify the health care organization you selected, and describe one operating indicator and two financial performance indicators of the organization. Analyze how leaders and managers use these indicators when making decisions about working capital management, capital budgeting, and resource allocation. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives.
MMHA6999 Strategic Planning in Healthcare Administration
Week 8 Discussion
Trends and Best Practices in “Best Hospitals”
It is important for health care leaders to be aware of industry trends and best practices that might impact their organizations. By strategically implementing these trends and best practices, organizations can improve patient health outcomes and remain competitive within the industry. For this Discussion, you examine the trends and best practices hospitals implement for organizational excellence, information technology, and informatics.
To prepare:
Locate the most current “Best Hospitals” report from the U.S. News & World Report.
Select a hospital from the report and locate the hospital’s annual statement.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post: a cohesive response to the following:
Identify the hospital you selected from the “Best Hospitals” report. Analyze the trends and best practices that the hospital implements for operational excellence, information technology, and health care informatics. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives to colleagues who were assigned different scenarios than you. For example, if you were assigned Scenario 1, respond to colleagues who were assigned Scenario 2 and Scenario 3.
MMHA6999 Strategic Planning in Healthcare Administration
Week 11 Discussion
DQ1 Innovations and Trends in Health Care Strategic Planning
Innovations and trends in health care have altered the way health care is delivered around the world. As a result of these innovations and trends, people are living longer, managing chronic diseases more easily, and taking a greater role in their own care. To meet consumer demands and remain competitive in the industry, organizations and their leaders must be prepared to implement current and future innovations and trends. For this Discussion, you examine your own preparedness for health care innovations and trends.
To prepare:
Examine current and future innovations and trends in health care strategic planning.
Reflect on whether you are prepared for these innovations and trends. What skills will these innovations and trends require you to have? What do you still need to learn? How will you ensure that you are ready for the industry?
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post a cohesive response to the following:
Analyze current and future innovations and trends in health care strategic planning. Include whether you are prepared for these innovations and trends. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives.
DQ2 Key Takeaways
Throughout this master’s program, you have examined key topics in the health care administration field. For this Discussion, reflect on the insights you have gained and how they might help you succeed in the health care industry.
To prepare:
Reflect on insights you have gained from this master’s program.
Consider how these insights will help you succeed in your current or future role in the health care industry.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!
By Day 3
Post a cohesive response to the following:
Explain two insights you have gained from the Master of Healthcare Administration program. Include how these insights will help you succeed in the health care industry. Support your post with references to the Program Objectives.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by providing additional insights or alternative perspectives.
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