Productivity is a key factor in the cost of goods and services. Increases in productivity can become a competitive advantage.

Competition [WLOs: 1] [CLOs: 1]. 1st Post Due by Day 3. Productivity is a key factor in the cost of goods and services. Increases in productivity can become a competitive advantage. Select two retailers (e.g., Verizon and AT&T) or a certain product (e.g., cell phones) and state different ways they compete. Discuss ways a company can gain a competitive advantage by having higher productivity than its competitors have. Add how monopolies compare and give real-life examples.

DQ2 Product/Service Design [WLOs: 1, 2] [CLOs: 1, 3]. 1st Post Due by Day 3. Although there are some basic similarities between product design and service design, there are also many differences between the two. Identify some key issues that influence design. Identify and describe some key factors that cause organizations to redesign their products or services.