The process of applying management concepts and techniques in a multinational environment and adapting management practices to different economic, political and cultural environments is:
The process of applying management concepts and techniques in a multinational environment and adapting management practices to different economic, political and cultural environments is:
Strategic management
Internationalization
Globalization
International management
Question 2The following definitions accurately match their dimension of culture except:
People as members of a group, organization or society share culture
Culture has structure and is integrated
Culture is based on the human capacity to change or adapt
Culture is cumulative, passed down from one generation to another
Question 3The three degrees of communication quantity are:
Elaborate, exacting and succinct
Precise, imprecise and elaborate
Succinct, affective and precise
Coarse, precise and elaborate
Question 4The study of morality and standards of conduct is referred to as:
Social responsibility
Law
Governance
Ethics
Question 5To qualify as a multinational corporation, a firm must meet all of the following criteria except:
Operations in more than one country
International sales
A nationality mix of managers and owners
Sales of at least one million dollars per year
Question 6Globalization:
Is the growth of interstate trade, spurred on by the progress toward free-market policies
Is the subcontracting of activities to endogenous organizations that had previously been performed within the firm
Is the process of social, political, economic, cultural and technological integration among countries around the world
Is the process of a business crossing national and cultural borders
Question 7The subcontracting or contracting out of activities to endogenous organizations that had previously been performed by the firm is called:
Homesourcing
Insourcing
Offshoring
Outsourcing
Question 8The World Trade Organization (WTO) meeting in Cancun in September of 2003 was led by:
India and Brazil
The U.S. and Japan
The U.K. and France
EU members
Question 9Which of the following is not a determinant of culture?
Language
Political philosophy
Environmental Structure
Education
Question 10Companies that pursue this strategy typically sell products for which a large portion of value is added in the upstream activities of the industry’s value chain.
Quality imperative
Political imperative
Economic imperative
Administrative coordination
Question 11What is corporate governance and how does this differ around the world. Give an example.
Corporate governance is how different companies in a country are controlled and directed by the government. The companies are managed and controlled by the board of directors. The board of directors are in the positions and performing the duties given to them through the appointment by the shareholders who feel satisfied when the group are doing the tasks given. Depending on the country, the corporate governance differ since there exists different policies governing businesses and how they should operate. It is because of this those different countries have different agency problems and it leads to the country having different actions to their directors. For example, UK is known to be best in managing these corporates with about 395 companies. Canada comes second with 132 as Ireland takes the third slot with about 420 companies.
Question 12Typically, MNCs utilizing this approach to strategic planning use a country-centered or multi-domestic strategy.
Quality imperative
Administrative coordination
Political imperative
Economic imperative
Question 13Which of the following is false about the adage, “When in Rome, do as the Romans do?”
It is derived from the idea of cultural relativism
It suggests that businesses and the managers should behave in accordance with the ethical standards they are active in
It suggests that it is necessary, to some extent, to rely on local teams to execute under local rule
It is derived from the idea of cultural materialism
Question 14In terms of communication styles, which of the following countries has a high-context society?
Germany
Scandinavia
Canada
Japan
Question 15What is negotiation and the five steps to negotiation?
Negotiation is a process that entails two or more groups who have different agendas and needs with their viewpoint and they seek to achieve common ground through an agreement and thus, solving a mutual problem. In most cases it involves resolving conflicts that is done through exchanging their values. Before negotiation, one needs to plan and prepare to have meaningful negotiation. Secondly, definition of the ground rules to ensure both parties abide to the rules and the situation to be contained. Clarification and justification are another step after the parties meet. Again, there is bargaining and solving problem of the problem that would take the largest part of the discussion. Lastly, closure and implementation of what was agreed to come up with common grounds that will solve the problems of the parties.
Question 16In terms of communication styles, which of the following countries has a low-context society?
The United States
Japan
Italy
Arab countries
Question 17Which of the following statements is not true with regard to child labor?
Child labor continues to climb
Child labor has declined for girls
The ILO has been involved in developing standards regarding child labor
UNICEF and the World Bank recognize that family survival sometimes depends on children working
Question 18These individuals are the key to stimulating profit growth within a company.
Supervisors
Middle managers
First-line managers
Top managers
Question 19All of the following are accurate descriptions of the main characteristics of culture except:
Culture is inherited or biologically based; it is not acquired by learning and experience
People as members of a group, organization or society share culture; it is not specific to a single individual
Culture is cumulative, passed down from one generation to the next
Culture is based on the human capacity to symbolize or use one thing to represent another
Question 20The products sold by MNCs pursuing this approach often have a large portion of their value added in the downstream activities of the value chain.
Political imperative
Cost imperative
Quality imperative
Economic imperative
Question 21Ford Motor’s strategic plan in Thailand is based on:
Offering the right price and product
Offering the right combination of price and financing to a carefully identified market segment
Offering the right combination of price and financing to all market segments
Offering the right financing only
Question 22Antiglobalization activists:
Contend that even within the developing world, it is protectionist policies, not trade and investment liberalization, that result in environmental and social damage
Believe globalization will force higher-polluting countries such as China and Russia into an integrated global community that takes responsible measures to protect the environment
Assert that if corporations are free to locate anywhere in the world, the world’s poorest countries will relax or eliminate environmental standards and social services in order to attract first-world investment and the jobs and wealth that come with it
Believe that industrialization will create wealth that will enable new industries to employ more modern, environmentally friendly technology
Question 23Discuss what is the Base of the Pyramid theory and what opportunities do companies have regarding it
In economics, the term is used to mean the poorest two-thirds human pyramid in economic and therefore, it elaborates the group of people who are about 4 billion and are living under abject poverty. This has more opportunities to the companies because it consists of the largest group of consumers. Firms always consider perfect market for their products and therefore, focusing to the base of the pyramid is golden opportunity that no company would like to lose. The model was developed by young entrepreneurs who were focusing their interest to poor people. It is always easy to convince these groups of people especially if one has cheap products that are affordable compared to middle-class groups that are selective whenever they are shopping.
Question 24_____ is acquired knowledge that people use to interpret, experience and generate social behavior.
Edification
Culture
Symbol
Cognition
Question 25A worldwide strategy based on cost leadership, differentiation and segmentation is referred to as the:
Economic imperative
Political imperative
Quality imperative
Administrative coordination strategy
Question 26According to the text, which country has experienced widespread human trafficking in recent years?
South Africa
India
Russia
China
Question 27Explain the wide variety of tactics used in international negotiation. Give an example.
International negotiations usually involve dialogues that are power-based whose aim is to achieve common goals or even to end contracts. The negation serves to solve a dispute the involved countries have to achieve satisfactions. Different tactics are available and the common one includes starting with extreme demands that are followed by slow and small concessions of demands towards the end of the negotiation process. Also, there is a take-it-or leave it tactic strategy that is used when the party demanding the need knows that there is nothing, they can lose from the negotiation process. The other style is inviting the offers that are unreciprocated to up the negotiation game. A good example is negotiating on the matter of COVID-19 vaccination that requires more than one country to participate.
Question 28Messages are implicit and often highly coded in:
Low-context societies
Moderate-context societies
High-context societies
Variable-context societies
Question 29Identify the statement that is false of globalization.
It can be defined as the process of social, political, economic, cultural and technological integration among countries around the world
It is the process of a business crossing national and cultural borders
Evidence of globalization can be seen in increased levels of trade, capital flows and migration
It has been facilitated by technological advances in transnational communications, transport and travel
Question 30Communication is the process of:
Transferring meanings from sender to receiver
Choosing a course of action among alternatives
Giving teams the resources they need to develop ideas and effectively implement them
Using reports and other written forms to communicate business operations
Question 31Which of the following views the individual as part of rather than separate from nature?
Aristotelian virtue ethics
Utilitarianism
Kantian philosophical traditions
Eastern philosophy
Question 32Honda and General Motors have both built plants in Thailand to take advantage of
Demand and low delivery costs
Strategic pricing
New technologies and low wages
Tax incentives and demand
Question 33The global organization of countries that oversees rules and regulations for international trade and investment, including agriculture, intellectual property, services, competition and subsidies is the:
WTO
NAFTA
WIPO
ITO
Question 34According to the text, the highest cultural priority (or value) in Japan is considered as:
Cooperation
Individualism
Family security
Belonging
Question 35Which style of communication focuses on precision and the use of the right amount of words to convey the message?
Coarse
Succinct
Elaborate
Exacting
Question 36_____ is the information that surrounds a communication and helps convey the message.
Contingency
Stipulation
Context
Circumstance
Question 37The approach to strategic formulation and implementation utilizing strategies of TQM to meet or exceed customers’ expectations and continuously improve products and/or services is referred to as the:
Value-added imperative
Quality imperative
Political imperative
Economic imperative
Question 38In high-context societies, the _____ style of communication is common.
Exacting
Elaborate
Succinct
Compact
Question 39MNCs using the _____ approach to strategic planning are country-responsive; their approach is designed to protect local market niches.
Administrative coordination strategy
Economic imperative
Quality imperative
Political imperative
Question 40The issue of relatively low wages paid by subcontractors to workers in ______ made headlines in 2010 after a series of suicides by factory workers.
Vietnam
Malaysia
Mexico
China
Question 41Identify the handshake that does not accurately match the culture it is associated.
Asian-gentle
French-light and quick
Latin America-moderate grasp; repeated frequently
United States-soft
Question 42Culture is:
Individual
Acquired
Inherited
Unstructured
Question 43Culturally, a German can be expected to have a _____ handshake.
Gentle
Light and quick
Brusk and firm
Long and involved
Question 44The process by which companies undertake some activities at offshore locations instead of in their countries of origin is:
Homesourcing
Insourcing
Offshoring
Outsourcing
Question 45According to the text, the highest cultural priority (or value) in the U.S. is considered as:
Family security
Belonging
Freedom
Cooperation
Question 46
The largest possible balance of pleasure over pain or the greatest happiness of the greatest number is associated with which of the following?
Aristotelian virtue ethics
Kantian philosophical traditions
Utilitarianism
Eastern philosophy
Question 47According to the text, strategic planning helps MNCs to do all of the following except:
Coordinate and monitor its far-flung operations
Deal with political risks
Determine performance
Get higher profitability
Question 48Researchers have found that the contextual style is often associated with:
Low-power distance, collective, high-context cultures
Low-power distance, individualistic, high-context cultures
High-power distance, individualistic, low-context cultures
High-power distance, collective, high-context cultures
Question 49All of the following statements about ethics are true except:
It is the study of morality and standards of conduct
It is the victim of subjectivity as it yields to the will of cultural relativism
It is the belief that the ethical standard of a country is based on the culture that created it and that moral concepts lack universal application
It is not related to the area of corporate social responsibility
Question 50Japanese firms tend to have a culture of deference which is supported by all of the following except
the unwillingness of workers to report problems to their superiors
the unwillingness of workers to question their superiors
the unwillingness of workers to challenge what has been decided
the unwillingness of workers to be loyal to the firm
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