The foundation of the human resources model is:

The foundation of the human resources model is:

                a.            Positive reinforcement of employee performance rather than use of punishment for undesirable behaviors, and concentration on building strengths

                b.            Positive reinforcement of employee performance, effective use of punishment for undesirable behaviors, and concentration on building strengths

                c.             None of these is correct.

QUESTION 2 States Employers Council, Inc. has identified the following 10 common errors made when interviewing candidates. Examples include:

                a.            Failing to establish rapport with the applicant

                b.            Asking direct instead of open-ended questions

                c.             Asking questions that identify or single out a candidate’s protected group status

                d.            All of these are correct.

                e.            None of these is correct.

QUESTION 3 Customers to public health organizations include people of myriad languages and cultures. In addition to issues of ethnicity, religion, color, sexual orientation, and culture, a well-balanced organization includes a broad range of age levels and people with disabilities.

True

 False

QUESTION 4Organizational commitment typically involves the following three factors:

                a.            Belief in the goals and values of the organization, unwillingness to exert considerable effort on behalf of the organization, and desire to continue work with the organization

                b.            Belief in the goals and values of the organization, willingness to exert considerable effort on behalf of the organization, and desire to do the minimum for the organization

                c.             Belief in the goals and values of the organization, willingness to exert considerable effort on behalf of the organization, and desire to continue work with the organization

                d.            Non-belief in the goals and values of the organization, willingness to exert considerable effort on behalf of the organization, and desire to continue work with the organization

QUESTION 5 The purpose of human resources management in public health is to select and develop an engaged workforce capable of meeting organizational and community goals.

True

 False