Select two business processes and perform an analysis on each
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Using the real or fictitious company you have created, write a 2-3 page paper.
In your paper address the following:
2. Select two business processes and perform an analysis on each.
• Option 1) create an ‘as-is’ and a ‘to-be’ analysis of each process
• Option 2) perform a business process reengineering analysis on each process
• Option 3) perform one ‘as-is/ to-be” and one reengineering.
Note: Be sure to document the steps of the process, create a visual image (flow chart or mapping) and describe the analysis process in detail.
Include a title page and 3-5 references.
Company Info:
‘Steaming Cup’ coffee house company. The coffee shop is a sole proprietorship located in Austin.
The unique feature of the coffee shop is that it also offers delivery services for ordered items.
Company invested in the online platform to encourage more people to order from its website or through a call instead of physically visiting the store.
The firm is in the specialty eatery industry, serving customers coffee, tea, and other beverages.
Steaming Cup coffeehouse has the potential to become more successful when they use a differentiation strategy. The free delivery service will motivate customers to order at their offices or homes, increasing profitability. Moreover, making the firm tech-savvy will stand out from the competition as a drone will deliver the orders.
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