Quality Care Delivery Improvement
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Read Deming’s 14 Points: https://www.deming.org/theman/theories/fourteenpoints
Watch the following if you want to see Deming present his ideas: https://www.youtube.com/watch?v=tsF-8u-V4j4
Review info on W. Edwards Deming: https://www.deming.org/theman/overview There is also a good entry on Wikipedia – I don’t usually suggest that site, but it has the most comprehensive information about him.
POST
How might Deming’s 14 Points be utilized in healthcare administration, practice, or education.
How does #3 “Cease dependence on inspection to achieve quality” relate to activities of agencies like The Joint Commission, ACEN, CCNE, and SACS (pick one)?
How do you, personally, interpret and feel about #10 “Eliminate slogans, exhortations and targets for the workforce”. You may use 1st person voice for this part.
Include at least 2 citations with references.
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