Miscommunication and conflict

10757Overview

Each week, you will submit a two-page journal entry on a topic defined by your instructor (below). These assignments are called journal entries because they require you to become self-aware, take a look at yourself and your relationships, and define a clear action plan for improvement.

Journal

Write a paper describing a time you experienced miscommunication or conflict. For example, you can describe an argument you had with someone, a misunderstanding due to language differences or other cultural difference, or an incident that lead to confusion for you and perhaps the other party. The incident you describe should be detailed, but feel free to change names of participants if you feel more comfortable. Use specific examples and set the scene for clarity.

After you describe the conflict or misunderstanding in detail, analyze the situation.

Why did this scenario play out the way it did? What role did you play in the misunderstanding? What could you have done differently? What could the other person have done differently? Analyze the types of nonlistening involved in the situation and use specific examples (Wood, pp. 173-176). How will you avoid this type of conflict in the future? In other words, did people openly disagree? Did they encourage open discussion of differences? Was conflict resolved? Did people yell, or talk respectfully?

Secondly, what parts of these conflict scripts do you engage in now? What parts do you try to avoid? You may want to think back to your early childhood and adolescence and try to remember rules for conflict that your family modeled. What conflict scripts did you learn in your family?

Length: Two pages
Requirements:
Use terminology from the text along with relevant example.
Use APA style for citations to the text, other course resources, and outside sources.
Include a reference page for all sources you cite.
MS Word format.

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