Conflict in the Workplace

Roles for Nurse Practitioners

DQ1 Conflict in the Workplace

All of us have been involved in various kinds of conflicts related to our work environment. Using a situation that you were involved in, describe the conflict and how it was handled.

Was the outcome positive or negative?

How did the involved parties feel about the resolution, did they feel that they were heard, that their issues were resolved in an appropriate manner?

Based on what you have read in this unit, what could have been done to improve both the situation and the outcome?

Describe professional civility/incivility?

Analyze the impact professional relationships and patient care outcomes?

Synthesize and discuss the incivility literature evidence is available that supports that conflict resolution impacts work environments and patient care?

DQ2 Complimentary Therapy

This discussion has two parts:

1A. Using the National Center for Complimentary and Integrated Health (NCCIH) at https://nccih.nih.gov/, provide research about a  complementary therapy.

Provide a summary overview of the therapy.

What evidence is there about providing care for patients of all cultures.

Discuss how you would work with a patient to integrate the therapy into his/her care plan.

1B. Using transcultural care concepts, provide evidence-based practice guidelines that illustrate how linguistic challenges interfere with culturally competent care.

What are the safety concerns for APRN providers?