Assess your emotional intelligence skills, based on Daniel Goleman’s five components of emotional quotient (EQ) in his article, What Makes a Leader??LeadershipTraits-2.ppt

    Assess your emotional intelligence skills, based on Daniel Goleman's five components of emotional quotient (EQ) in his article, What Makes a Leader  

Leadership Traits

What is Leadership?
How Would You Define Leadership?

Excerpted from ADRP 6–22 Army Leadership

Exercise: Leaders You Admire

  • In your group, discuss leaders (living or dead) you admire.
  • Of the leaders you discuss, choose one and present your choice to the class and explain why you chose this leader.
  • Do these leaders have common traits?

Why is Someone a Leader?

Why is Someone a Leader?

  • Leader by the position achieved
  • Leader by personality, charisma
  • Leader by moral example
  • Leader by power held
  • Intellectual leader
  • Leader because of ability to accomplish things

For each of the above categories, can you think of a leader who fits?

Would you want to be a leader?

Leaders’ Roles

Roles of Leaders

  • What are some roles for leaders?

Roles of Leaders

Plan

Create Momentum

Master technologies of learning, visioning and coalition buildings

Communicate

Enabling technologies

Directing

Manage oneself

Role 1: Plan

  • Devise strategy
  • Set direction
  • Create vision
  • Decision maker

Role 2: Create Momentum

  • Learn and know about company
  • Securing early wins
  • First set short term goals
  • When achieved make a big deal
  • Should fit long term strategy
  • Foundation for change
  • Vision of how the organization will look
  • Build political base to support change
  • Modify culture to fit vision

Role 2: Create Momentum

Build credibility

Accessible but not too familiar

Demanding but can be satisfied

Focused but flexible

Active

Can make tough calls but humane

Role 3: Master Technologies

  • Learn from internal and external sources
  • Visioning – develop strategy
  • Push vs. pull tools
  • What values does the strategy embrace?
  • What behaviors are needed?

Role 4: Communicate

  • Communicate the vision
  • Simple text – Best channels
  • Clear meaning – Do it yourself!
  • Adapt your communication style
  • Read body language and vocal dynamics
  • Be sensitive to context
  • Put it in writing
  • Provide details
  • Cultivate an atmosphere of openness

Role 5: Enabling Technologies

  • Coalition building
  • Don’t ignore politics
  • Technical change not enough
  • Political management isn’t same as being political
  • Prevent blocking coalitions
  • Build political capital

Role 6: Directing

  • Direct
  • Empower employees
  • Become the

cheerleader and coach

  • Control
  • Motivate
  • Time/task management
  • Convey sense of accomplishment

Role 7: Manage Oneself

  • Be self-aware
  • Define your leadership style
  • Get advice and counsel
  • Advice is from expert to leader
  • Counsel is insight
  • Types of help
  • Technical
  • Political
  • Personal
  • Advisor traits
  • Competent
  • Trustworthy
  • Enhance your status

What are Some Leadership Traits?

What Are Some Leadership Traits?

  • Can do attitude
  • Works for the benefit of all
  • Persistence
  • Humor
  • Dependable
  • Energetic
  • Planner
  • Physical or not
  • Verbal facility
  • Intelligence
  • Analytical
  • Honesty
  • Initiative
  • Aggressive
  • Self-confident
  • Ambitious
  • Originality
  • Sociability
  • Adaptability
  • Any others?

8 Traits of a Successful Leader According to Dale Carnegie

8 Traits of a Successful Leader According to Dale Carnegie

Characteristic 1: Builds Relationships:

  • Develops strong bonds with staff members, colleagues and executives.

Characteristic 2: Communicates Effectively:

8 Traits of a Successful Leader According to Dale Carnegie

Characteristic 3: Implements Top Listening and Questioning Skills:

  • Knows that it important to listen before speaking.
  • Asks pertinent questions to see what alternatives or issues need to be addressed.

Characteristic 4: Able To Build A Team:

  • Able to develop their staff so they can interact more effectively with each other.
  • Creates a synergy that motivates the team to produce greater results than they would by working individually

8 Traits of a Successful Leader According to Dale Carnegie

Characteristic 5: Understands The Financial Aspects Of The Business:

  • Knows that profitable sales growth is the key to a successful business.
  • Looks at financial goals and measure and manage by designated metrics to ensure success.

Characteristic 6: Knows How To Create A Positive Work Environment:

  • Realizes that positive morale and recognition is important to keep everyone motivated.

8 Traits of a Successful Leader According to Dale Carnegie

Characteristic 7: Leads by Example:

  • Knows when to roll their sleeves up and pitch in to get things done.
  • Has the knowledge on how to accomplish goals and are always looking for ways to increase efficiency and improve the end result.

Characteristic 8: Helps People Grow And Develop Their Skills:

  • Knows the difference between education and on-the-job learning.
  • Concerned about people's development and career growth.
  • Looks for the right ways to help their employees maximize their skills and knowledge.

7 Habits of Unsuccessful Executives

7 Habits of Unsuccessful Executives (Fast Company 2003)

Feel they and their companies dominate their environment

They are the same as their company

They have all the answers

Ruthlessly eliminate all anyone not 100% behind them

Obsessed with image

Underestimate obstacles

Rely on what worked in the past

  • Can you think of leaders who fit the above?

EX of Unsuccessful Executives (Fast Company 2003)

  • William Smithburg, CEO of Quaker Oats
  • Failure: In 1994, acquired Snapple for $1.7B & sold it 1997 for $300M
  • Habits: 3,4,6,7
  • Missed warning signs during the due diligence process, didn’t know what made Snapple so successful, assumed Quaker Oats knew Snapple better than Snapple
  • Dennis Kozlowski, CEO of Tyco International (security systems company)
  • Failure: Tyco lost about 90% of its market value in less than 1 year
  • Habits: 1,2,3,4,6,7
  • Took Tyco on acquisition binge, which brought it up then down, led Tyco during time of questionable accounting & expenditures, accused & convicted of spending funds for personal use

EX of Unsuccessful Executives (Fast Company 2003)

  • Samuel Waksal, founder and CEO of ImClone (biopharmaceutical corp)
  • Failure: Fast & loose stewardship of ImClone ate up 80% of its market cap, continued earnings restatements
  • Habits: 2,3,5,6,7
  • Played the industry like a hustler, hyped drug Erbitux until ImClone & him lost credibility
  • Reveled in his celebrity while ImClone floundered
  • Convicted for insider trading & conspiracy & wire fraud for avoiding sales tax on $15M of art

Article: What Makes a Leader? (Emotional Intelligence or Emotional Quotient) by Daniel Goleman

Article: What Makes a Leader? By Daniel Goleman

  • Daniel Goleman Introduces Emotional Intelligence | Big Think

https :// www.youtube.com/watch?v=Y7m9eNoB3NU

Article: What Makes a Leader? By Daniel Goleman

  • What is emotional quotient (EQ)? (article uses emotional intelligence (EI)).
  • The concept of EQ (or EI) rose to prominence as a behavioral model with Daniel Goleman's 1995 book, Emotional Intelligence.
  • The original theory was developed 20 years previously by psychologists Howard Gardner , Peter Salovey and John 'Jack' Mayer.

Article: What Makes a Leader? By Daniel Goleman

  • Goleman defines EQ as:
  • "The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships"
  • Theory: The EQ model suggests that the conventional measure of intelligence [IQ], is too narrow and that there are wider areas of the emotional dimension that have a significant bearing on how we behave and perform in social and work situations, and thus on our success.

Article: What Makes a Leader? By Daniel Goleman

  • Goleman proposes that EQ is a learned capability:
  • Unlike the traditional measures of intellectual intelligence which cannot be learned, we can learn, practice and develop competencies that will expand and increase our emotional intelligence

Article: What Makes a Leader? By Daniel Goleman

  • What are the 5 components of EQ?

Article: What Makes a Leader? By Daniel Goleman

According to Goleman, the 5 components of EQ are:

Self-awareness: knowing your emotions

Self-Regulation: managing your own emotions

Motivation: motivating yourself.

Empathy: recognizing and understanding other people's emotions

Social Skill: managing relationships (i.e. managing the emotions of others)

Is 1 of the 5 components of EQ more important then the others?

Article: What Makes a Leader? By Daniel Goleman

  • Is it important and/or necessary for leaders to have (EQ)?
  • Why or why not?

Article: What Makes a Leader? By Daniel Goleman

According to Goleman:

  • What distinguishes great leaders from merely good leaders is not their IQ or technical skills, its their EQ.
  • The 5 EQ components enable the best leaders to maximize their own and their followers’ performance
  • EQ can be linked to strong performance by businesses/organizations

Article: What Makes a Leader? By Daniel Goleman

  • Is EQ or IQ more important for a leader? Why or why not?
  • Should leaders have only 1 or a combination of the components? Why or why not?
  • What does or could happen if a leader does have EQ?
  • What does or could happen if a leader doesn’t have EQ?
  • Can you think of leaders who have 1 or more of the 5 components of EQ?

5 Components of EQ at Work
Component Definition Hallmarks
Self-Awareness Ability to recognize & understand your moods, emotions & drives & effect on others Self-confidence Realistic self-assessment Self-deprecating sense of humor
Self-Regulation Ability to control or redirect disruptive impulses & moods Propensity to suspend judgement; to think before acting Trustworthiness Integrity Comfort with ambiguity Openness to change
Motivation Passion to work for reasons beyond money, status Propensity to pursue goals with energy & persistence Strong desire to achieve Optimism, even in face of failure Organizational commitment

5 Components of EQ at Work
Component Definition Hallmarks
Empathy Ability to understand the emotional makeup of other people Skill in treating people according to their emotional reactions Expertise in building & retaining talent Cross cultural sensitivity Service to clients & customers
Social Skill Proficiency in managing relationships & building networks Ability to find common ground & build rapport Effectiveness in leading change Persuasiveness Expertise in building & leading teams

Article: What Makes a Leader? By Daniel Goleman

How would you rate yourself on the 5 components of emotional intelligence?

Self-awareness:

When you make a mistake, do you own up to it or do you blame it on others or circumstances?

How do you take criticism?

Self-regulation:

Can you manage and/or control your feelings?

What do you to let off steam?

Can you dampen an emotional response in order to achieve a larger goal?

Article: What Makes a Leader? By Daniel Goleman

How would you rate yourself on the 5 components of emotional intelligence?

Motivation:

  • What motivates you?
  • If you were already comfortable in life, what would motivate you and why?
  • What are you trying to improve in your life right?
  • Do you have long range goals?
  • Do you assess your mistakes and try to learn from them?

Article: What Makes a Leader? By Daniel Goleman

How would you rate yourself on the 5 components of emotional intelligence?

Empathy

  • Are you empathic?
  • When have you been empathic?

Social Skills:

  • Are you at ease with other people?
  • Can you put others at ease?
  • Do you build formal and/or informal networks?

Article: Primal Leadership: The Hidden Driver of Great Performance by Daniel Goleman, Richard Boyatzis, & Anne McKee

Article: Primal Leadership: The Hidden Driver of Great Performance

  • Video: Daniel Goleman on Primal Leadership

https://www.youtube.com/watch?v=gkR81nmZykw

Article: Primal Le

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