You were promoted to the position of “Manager” for a small unit within a larger customer service company whose market is the property and casualty insurance business.

HRM410 Professor Information

Week 6 Discussion

You’re the Manager

You were promoted to the position of “Manager” for a small unit within a larger customer service company whose market is the property and casualty insurance business. Performance Reviews for your direct reports are “due” in about four months. You’ve already been working on gathering and sorting and reviewing the information, of course. But, as a part of your Performance Review conversations and overall process, you want to be sure and include coaching for each of your people.

To start this discussion, respond to the following questions.

How does coaching impact employee job performance? How can you tell?

What is the overall impact of coaching to the performance review process?

How often should you facilitate a coaching session for a “good” employee? Why?

How often should you facilitate a coaching session for a “not-so-good” employee? Why?

After making your first post, engage with your colleagues about their ideas.

Please remember that proper APA citation is required for ALL course work, including our discussions. This means that any material you borrow from the Internet, our textbook, or any other source must be set in quotation marks with the source noted. Then you must add your own thoughts and ideas to the borrowed material. Borrowed material must never dominate your work.

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