In what ways can (a) flattening the hierarch and (b) centralizing/decentralizing authority help an organization like Xerox to improve its performance?
Case study Ursula Burns Succeeds Anne Mulcahy as CEO of Xerox (p. 145). In essay form, answer the following (2-4 double-spaced pages, APA 7th Edition Guideline):
1. In what ways can (a) flattening the hierarch and (b) centralizing/decentralizing authority help an organization like Xerox to improve its performance?
2. What kinds of factors change the decision to centralize or decentralize authority over time in a fast-changing environment such as the digital document services industry?
3. Describe an organization that is bureaucratic, but is aligned well within its industry.
Three peer-reviewed sources are required.
2 pages
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