Cooperative Strategy Each week, you will be asked to respond to the prompt or prompts in the discussion forum. Your initial post should be a minimum of 300 words in length, and, yo
Cooperative Strategy
Each week, you will be asked to respond to the prompt or prompts in the discussion forum. Your initial post should be a minimum of 300 words in length, and, you should respond to two additional posts from your peers. If you have not done so lately, please review the Rules of Discussion.
For your follow up post…review the responses provided by your peers. Engage in conversation, or even civil debate, as you discuss their insights and viewpoints. You may ask questions for clarification (if you are confused by their initial post) or pose questions that advance the conversation. You might even find a topic that leads you to further research in the area!
You will use the Internet to find two articles describing firms' use of a cooperative strategy: one where trust is being used as a strategic asset and another where contracts and monitoring are being emphasized. What are the differences between the managerial approaches being used in the two companies? Which of the cooperative strategies has the highest probability of being successful? Why?
W1 Video Lecture
chapter 1 What Is Strategy and Why Is It Important?
Arthur A. Thompson The University of Alabama
Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc
All rights reserved. Not for distribution to non-registrants without permission.
An e-book published and distributed by McGraw Hill Education
Sixth Edition of Strategy: Core Concepts and Analytical Approaches (2020-2021). Arthur A. Thompson, The University of Alabama. Published and distributed by McGraw Hill Education. Image of globe comprised of puzzle pieces with several pieces dislodged and scattered below the globe. Chapter 1 What Is Strategy and Why Is It Important?
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
“Strategy means making clear-cut choices about how to compete.”
Jack Welch Former CEO General Electric
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
“Without a strategy the organization is like a ship without a rudder.”
Joel Ross and Michael Kami
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
“If your firm’s strategy can be applied to any other firm, you don’t have a very good one.”
David J. Collis and Michael G. Rukstad
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Learning Objectives
Understand the concept of “strategy,” how to identify a firm’s strategy, and the tight connection between its strategy and its quest for sustainable competitive advantage.
Learn why a firm’s strategy evolves over time and why its strategy is partly proactive and partly reactive.
Understand why a company’s strategy needs to pass ethical scrutiny.
Understand the “business model” concept, how a firm’s business model connects to its strategy, and why its business model is important.
Learn the three tests that distinguish a winning strategy from a weak or flawed strategy and why good strategy and good strategy execution are the most trustworthy signs of good management.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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Chapter 1 Roadmap
What Do We Mean by “Strategy”?
Strategy and the Quest for Competitive Advantage
Identifying a Firm’s Strategy
Why a Firm’s Strategy Evolves Over Time
A Firm’s Strategy Is Partly Proactive and Partly Reactive
Strategy and Ethics: Passing the Test of Moral Scrutiny
The Relationship of a Firm’s Strategy to Its Business Model
What Makes a Strategy a Winner
Why Crafting and Executing Strategy Are Important Tasks
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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Three Strategic Questions All Firms Must Answer
Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Industry conditions
Competitive pressures
Market standing vis-à-vis rivals
Competitive strengths and weaknesses
New buyer needs to satisfy
Growth opportunities to pursue
Markets to deemphasize or abandon
How to measure success
Strategy for competing successfully
How to attract customers
Deciding what market position to stake out
Actions to achieve performance targets
What is the firm’s present situation?
What direction to head and what performance targets to set?
How to run the firm in ways that produce good results?
A firm’s strategy is defined by the specific market positioning, competitive moves, and business approaches that form management’s answer to “What’s our plan for running the firm and producing good results?”
When managers craft and embrace a strategy, they are committing to undertake one set of actions rather than another in endeavoring to make the firm successful in the marketplace and achieve good business performance.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
What Do We Mean by “Strategy”?
Core Concept
A firm’s strategy consists of the competitive moves and business approaches that managers employ to attract and please customers, compete successfully, capitalize on opportunities to grow the business, respond to changing market conditions, conduct operations, and achieve the targeted financial and market performance.
A strategy represents managerial commitment to undertake one set of actions rather than another.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Hows That Define a Firm’s Strategy
A coherent combination of actions and approaches about how to run the company
How to respond to changing economic and market conditions
How to manage the functional pieces of the business
How to achieve the firm’s performance targets
How to attract, please, and retain customers
How to compete against rivals
How to capitalize on growth opportunities
In arriving at choices among all the “hows” and combining them into a coherent strategy for the company to pursue, management is saying:
“Among all the many different ways of competing we could have chosen, we have decided to employ this combination of competitive and operating approaches to move the firm in the intended direction, strengthen its market position and competitiveness, and meeting or beating our performance objectives.”
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Choosing the Strategy
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Thinking Strategically
There is no one roadmap or prescription for running a firm in a successful manner. Many different avenues exist for competing successfully, staking out a market position, and operating the different pieces of a business.
A creative, distinctive strategy that sets a firm apart from rivals and delivers superior value to customers is its most reliable ticket for winning a competitive advantage over rivals.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Crafting a good strategy entails deliberately choosing to compete differently from rivals.
A strategy stands a better chance of succeeding when it is predicated on actions, business approaches, and competitive moves aimed at
Appealing to buyers in ways that set a firm apart from rivals, particularly when it comes to doing what rivals don’t do or can’t do
Staking out a market position that is not crowded with strong competitors
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Strategy Is About Competing Differently
Successful strategies contain distinctive “aha” elements that
Attract buyer attention with appealing product attributes unlike those of rivals
Deliver a perception of superior value that converts buyers into loyal customers
Gives the company added competitive power in the marketplace
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Importance of Competing Differently
Copycat strategies rarely work!!!
Why Bother with Crafting a Strategy?
A clear, specific, and deliberate action plan:
Avoids ineffective strategic actions and decisions while strengthening the firm’s competitive position
Wins a competitive edge over rivals
Improves the firm’s financial performance
A creative, distinctive strategy:
Helps a firm stand out from its rivals
Attracts buyers despite competitors’ efforts
Is a reliable pathway to above average profitability
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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A firm is typically able to earn higher profits and otherwise be a stronger performer in the marketplace when it enjoys the benefits of a competitive advantage over rivals, as opposed to when it has no advantage or, even worse, suffers from a competitive disadvantage.
Pursuing ways that hold potential for achieving a competitive advantage should always be a top priority consideration in management’s efforts to a craft the company’s strategy!
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Why Competitive Advantage Matters
A strategy that produces a sustainable long-term competitive advantage over rival firms is always the most desirable type of competitive edge.
What makes a competitive advantage sustainable (or durable) as opposed to temporary are actions and elements in the strategy that cause an attractive number of buyers to have lasting reasons to purchase a company’s products or services, despite competitors’ best efforts to nullify or overcome those reasons.
Thus, in crafting a company’s strategy, company managers should always strive to include strategy elements that cannot quickly or inexpensively be copied or overcome by rivals.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Strategy and the Quest for Sustainable Competitive Advantage
Become the low-cost provider by achieving cost-based competitive advantages over rivals
Offer features that differentiate the firm’s products from those of rivals in ways that appeal to buyers
Offer customers more value for the money
Focus on better serving the unique needs and tastes of buyers in a niche market
Develop competitively valuable resources and capabilities that rivals cannot easily imitate or overcome with resources and capabilities of their own
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Strategic Approaches to Building Sustainable Competitive Advantage
Core Concept
A firm achieves competitive advantage when an attractive number of buyers are drawn to purchase its products or services rather than those of competitors.
It achieves sustainable competitive advantage when the basis for buyer preferences for its product offering relative to the offerings of its rivals is durable, despite competitors’ efforts to nullify or overcome the appeal of its offerings.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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Figure 1.1 Identifying a Company’s Strategy—What to Look For
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Access the text alternative for slide image.
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Why a Company’s Strategy Evolves over Time
It is often advantageous, and sometimes even necessary, for a firm to modify its strategy in response to:
Changing market conditions
Advancing technology
Fresh moves of competitors
Shifting buyer needs and preferences
Emerging market opportunities
New ideas for improving the strategy
Evidence that the current strategy is not working well
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Core Concept
Changing circumstances and ongoing management efforts to improve the strategy cause a company’s strategy to evolve over time—a condition that makes the task of crafting a strategy a work in progress, not a one-time or every-now-and-then event.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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A firm’s current strategy is typically a blend of:
Deliberate and proactive management actions to secure a competitive edge and improve the firm’s financial performance
Many current proactive strategy elements have usually been previously initiated and are working well enough to be continued, with the remainder being freshly crafted or entirely new
Strategic reactions to unforeseen events and fresh market conditions—emerge on an as-needed basis
The latest version of a firm’s strategy reflects the disappearance of obsolete or ineffective strategy elements and the current prevailing combination of proactive and reactive elements.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
A Firm’s Strategy Is Partly Proactive and Partly Reactive
Figure 1.2 A Company’s Strategy Is a Blend of Proactive Initiatives and Reactive Adjustments
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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A strategy is ethical only if it can pass the test of moral scrutiny.
To pass the test of moral scrutiny and qualify as ethical, a company’s actions and behaviors cannot cross the line from “should do” to “should not do”
A company’s strategy definitely crosses into the should not do zone and cannot pass moral scrutiny if it entails actions and behaviors that are deceitful, unfair or harmful to others, disreputable, or unreasonably damaging to the environment.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Strategy and Ethics: Passing the Test of Moral Scrutiny
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Core Concept
A strategy cannot be considered ethical just because it involves actions that are legal. To meet the standard of being ethical, a strategy must entail actions that can pass moral scrutiny in the sense of not being morally objectionable, deceitful, unfair or harmful to others, disreputable, or unreasonably damaging to the environment.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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A legal strategic action or business approach does not automatically qualify as ethical or morally acceptable.
Ethical standards are about
“Right” versus “wrong”, “moral” versus” immoral”
Not crossing the line from “should do” to “should not do”
“Within the bounds of acceptability” versus “outside the bounds of acceptability”
Many strategic actions fall in a gray zone and can be deemed ethical or unethical depending on how high one sets the bar for what qualifies as ethical behavior.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Strategy—Distinguishing Between What Is Legal and What Is Ethical
What business behaviors can you identify that are legal but not ethical or morally acceptable?
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Relationship Between a Firm’s Strategy And Its Business Model
A Firm’s
Strategy
Deals with the firm’s competitive initiatives and its business approaches
A Firm’s Business Model
Concerns whether the revenues and costs flowing from the strategy show that the firm can be profitable and viable
Core Concept
A firm’s business model sets forth how its strategy and operating approaches will create value for customers while also generating ample revenues to cover costs and realize a profit.
Absent the ability to earn good profits, a firm’s strategy and operating blueprint are flawed, its business model is not viable, and its ability to survive is in jeopardy.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
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Its Customer Value Proposition
Concerns how the firm will satisfy customer needs and requirements at a price customers will consider to be a good value.
From a customer perspective, the greater the value delivered and the lower the price, the more attractive the firm’s value proposition is to customers.
From a firm’s perspective, however, the greater the value delivered and the higher the price that can be charged, the bigger the margin for covering the costs associated with its business approach and realizing an attractive profit and return on investment
Its Profit Proposition (or “Profit Formula”)
Concerns how the firm intends to generate a revenue stream that is expected to cover the costs of delivering attractive value to customers.
Also concerns how it will control the costs of the value being delivered.
And, further, how the proposition will yield attractive profits for shareholders.
The lower a firm’s costs are in relation to revenues, the greater its profit potential and the more attractive its profit proposition.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Two Crucial Elements of a Firm’s Business Model
Can the firm create and deliver the intended customer value in a cost-efficient manner?
Can a profitable price be charged for the value it provides to customers?
Revenues generated are a function of the volume of customers attracted at the price being charged
The costs of the firm’s business model approach depend on the resources and business processes utilized and the cost efficiency of its operating systems
Lower costs in relation to revenues increase the profit potential and the attractiveness of the firm’s profit proposition
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Testing a Firm’s Profit Proposition
Proven vs. Unproven Business Models
Firms that have been in business for a while and are making at least reasonably attractive profits have a “proven” business model—because there is hard revenue-cost evidence that their strategies and approaches to operating can yield good profits.
Start-up firms and unprofitable firms have “questionable” or “unproven” business models because their strategies and operating approaches have yet to produce good bottom-line results, thus raising doubts about their blueprint for making money and their viability as business enterprises
Firms that operate in uncertain, volatile market environments often have business models that quickly lose their effectiveness; for such firms to survive, they have to be adept at spotting the signs of impending crisis early and then swiftly reinvent their business model and strategy
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Customer Value Proposition
Provide audiences with free and appealing programming content.
The Profit Proposition
Charge advertising fees to program sponsors based on an audience size that exceed the full costs of providing program content.
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The Business Model of Network TV and Radio Broadcasters
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The Customer Value Proposition
To provide a close comfortable shave using a razor (a one-time purchase) and razor blades (repeat purchases).
The Profit Proposition
To sell a “master product”—the razor—at an attractively low price and then make money on repeat purchases of inexpensively-produced razor blades priced to yield high profit margins.
Printer manufacturers pursue much the same business model—selling printers at low-to-breakeven prices to get in a position to capture large profit margins on repeat purchases of printer supplies and, especially, ink cartridges.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Gillette’s Business Model in Razor Blades
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The Customer Value Proposition
Delivering valuable or interesting information and entertainment to a diversity readers.
The Profit Proposition
Securing sufficient revenues from advertising fees and reader subscriptions to more than cover the costs of producing and delivering their products to readers.
Is this business model in danger of becoming obsolete and failing?
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The Business Model of Newspapers and Magazines
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What Makes a Strategy a Winner?
Testing the merits of one strategy versus another strategy and distinguish a winning strategy from a flawed or weak strategy requires asking:
How well does the strategy fit the company’s situation?
Is the strategy helping the company achieve a sustainable competitive advantage?
Is the strategy producing good company performance?
Strategies—either existing or proposed—that come up short on one or more of the tests are plainly less appealing than strategies passing all three tests with flying colors.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
The Three Tests of a Winning Strategy
To qualify as a winning strategy, a strategy must pass all three tests
The Goodness of Fit Test
Is the strategy well-matched to the company’s internal and external situation?
The Competitive Advantage Test
Is the strategy helping the company achieve a sustainable competitive advantage?
The Performance Test
Is the strategy producing good company performance?
Core Concept
A winning strategy must be well-suited to the firm’s external and internal situation, help build a sustainable competitive advantage, and improve company performance.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
There is a compelling need for managers to proactively shape how the company’s business will be conducted.
A clear and reasoned strategy is management’s prescription for doing business, its road map to competitive advantage, and its game plan for pleasing customers and improving financial performance.
High-performing enterprises are nearly always the product of astute, creative, and proactive strategy-making. Companies don’t get to the top of the industry rankings or stay there with flawed strategies, copycat strategies, or with strategies built around timid actions to try and do better
Even the best-conceived strategies will result in performance shortfalls if they are not executed proficiently. Good day-in/day-out strategy execution and operating excellence are essential for a company to perform close to its full potential.
Flawed and/or inept implementation and execution of a company’s strategy are a surefire recipe for underachievement, both financially and in competing against rivals.
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Copyright © 2020 by Arthur A. Thompson and Glo-Bus Software, Inc.
Why Crafting and Executing Strategy Are Important Tasks
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Good Strategy + Good Strategy Execution = Good Management
The better conceived and more competently a firm’s strategy is executed, the more likely that the firm will be a standout performer financially in the marketplace.
In contrast, a firm that has a muddled or flawed strategy and/or can’t seem to execute its strategy competently is most likely an underperformer and in need of better management.
Weak implementation and execut
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