This is a case study for poorly defined quality requirements and specification, followed by fatal execution. The Boeing 737 MAX is the fourth generation of the Boeing 737, a narrow-body airliner manufactured by Boeing
Boston University Risk Management Questions
Assignment 2:
This is a case study for poorly defined quality requirements and specification, followed by fatal execution. The Boeing 737 MAX is the fourth generation of the Boeing 737, a narrow-body airliner manufactured by Boeing. The 737 MAX suffered a recurring failure in the Maneuvering Characteristics Augmentation System (MCAS) causing two fatal accidents, Lion Air Flight 610 and Ethiopian Airlines Flight 302, in which a total of 346 people died. https://en.wikipedia.org/wiki/Boeing_737_MAX It was subsequently grounded worldwide from March 2019 to November 2020. Investigations faulted a cover-up of a known defect by Boeing and lapses in the FAA’s certification of the aircraft for flight.[9]
1. List at least three categories or types of cost that Boeing has incurred due to its failure to develop a defect-free airplane? (45 points) I. … II. … III. …
2. Search on-line to estimate the cost of this defect. (I am not looking for exact cost. I would like you to search and report on estimates of various costs. Your answer can be incomplete, but I want you to see what the cost of such fatal quality management was.) (15 points)
3. One of the key quality requirements of 737MAX was defined as not necessitating extensive pilot training (any certified 737 pilot could quickly learn to fly 737MAX). To achieve this, Boeing developed MCAS to compensate for the additional complexity of the new plane and simply its operation. Ironically it became the key flawed system that caused the crashes. If Boeing could go back and do it again, identify at least two things that they should do differently? (20 points) I. … II. …
4. This is a case of catastrophic consequences of poor quality management. What do you find common in this project and the Panama Canal project? Name at least two items. (20 points) I. … II. …
Hints: Here ar some videos about the failure of 737 MAX that can guide you on your answer. They are excellent examples of how quality management is sometimes done (incorrectly) in real situations.
1. Vox: The real reason Boeing’s new plane crashed twice (Most important )
2.Bloomberg: How Boeing Lost Its Way
3.Wall Street Journal: Inside the Boeing 737 MAX Scandal That Rocked Aviation
4.Frontline PBS: Boeing’s Fatal Flaw
5.Deutsche Welle (DW) Documentary: Boeing – what caused the 737 Max to crash? 2
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
