According to Rajendran and Chemtob (2010), bureaucratically ?structured agencies that operate under strict organizational rules and ?regulations are less likely to be used by clients than

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Readings

• Use your Social Work Macro Practice text to read Chapter 8, "Assessing Human Service Organizations," pages 226–266.
• Use the Capella library to read the following:      
  • O'Conner, M. K., Netting, F. E., & Fabelo, H. (2009). A multidimensional agency survey. Administration in Social Work, 33(1), 81–104. 
  • Rajendran, K., & Chemtob, C. M. (2010). Factors associated with service use among immigrants in the child welfare system. Evaluation and Program Planning, 33(3), 317–323.

According to Rajendran and Chemtob (2010), bureaucratically  structured agencies that operate under strict organizational rules and  regulations are less likely to be used by clients than less-bureaucratic  agencies.

Given their findings, how would you structure a culturally  responsive agency? Be specific, with reference to the article. Use at  least one additional credible reference or resource to support your  work.

Reference

Rajendran, K., & Chemtob, C. M. (2010). Factors associated with service use among immigrants in the child welfare system. Evaluation and Program Planning, 33(3), 317–323.