When we think of becoming more competent communicators, we often picture ourselves sharing confidently rather than listening carefully.

When we think of becoming more competent communicators, we often picture ourselves sharing confidently rather than listening carefully. Yet, as Chapter 8 and the following clip remind us, our ability to engage meaningfully with others is largely dependent on our ability to listen. Watch Celeste Headlee’s 12-minute presentation “10 Ways to have a Better Conversation”: https://www.youtube.com/watch?v=R1vskiVDwl4

Of the 10 tips presented, which three do you feel would most improve your own skills as a communicator? Why and how? (Use personal examples to support your choices and show that you understand how the advice applies.)