Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality. Evaluate the two fast-
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- Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
- Evaluate the two fast-food restaurants in terms of the “Seven QC tools”. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.
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