Stakeholder Satisfaction
Week 9 Assignment – Stakeholder Satisfaction
Resources
• From Business Ethics: Ethical Decision Making and Cases, read “Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction.”
• Use Strayer Library to locate at least three academic resources for this assignment.
o Note: Wikipedia and other similar websites do not qualify as academic resources.
Instructions
Write a 4–6 page paper in which you:
• Analyze the manner in which Zappos’s leadership has fostered a culture of ethics in the company.
o Suggest two actions that other companies can take in order to mimic this culture.
• Determine the major impacts that Zappos’s leadership and ethical practices philosophy have had on its stakeholders.
• Examine three of the ethical challenges that Zappos faces. Recommend three actions that Zappos’s leadership should take in order to address these ethical challenges.
• Evaluate the effectiveness of the core values in relation to developing a culture of ethics.
o Determine the manner in which the core values support the stakeholder’s perspective.
• Analyze the major ethical challenges that Zappos has faced.
o Determine whether or not you would have resolved these challenges differently than Zappos’s management.
o Provide a rationale for your response.
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
• Propose actions leadership should take to address ethical challenges and develop a culture of ethicalness.
2. By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssign™ services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution’s policies; and (3) that your use of SafeAssign will be without recourse against Blackboard Inc. and its affiliates.
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WEEK 9 ASSIGNMENT – STAKEHOLDER SATISFACTION
Week 9 Assignment – Stakeholder Satisfaction
Resources
• From Business Ethics: Ethical Decision Making and Cases, read “Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction.”
• Use Strayer Library to locate at least three academic resources for this assignment.
o Note: Wikipedia and other similar websites do not qualify as academic resources.
Instructions
Write a 4–6 page paper in which you:
• Analyze the manner in which Zappos’s leadership has fostered a culture of ethics in the company.
o Suggest two actions that other companies can take in order to mimic this culture.
• Determine the major impacts that Zappos’s leadership and ethical practices philosophy have had on its stakeholders.
• Examine three of the ethical challenges that Zappos faces. Recommend three actions that Zappos’s leadership should take in order to address these ethical challenges.
• Evaluate the effectiveness of the core values in relation to developing a culture of ethics.
o Determine the manner in which the core values support the stakeholder’s perspective.
• Analyze the major ethical challenges that Zappos has faced.
o Determine whether or not you would have resolved these challenges differently than Zappos’s management.
o Provide a rationale for your response.
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
• Propose actions leadership should take to address ethical challenges and develop a culture of ethicalness.
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