HR consultant writing a business style report for senior manager

Job list:

You have been employed as a HR consultant by a medium sized business that has no definitive conflict resolution polices and processes in place. 

You are required to write a business style report for your senior manager, and you must base your report on the questions outlined. In your report, please address the below questions separately.

These should motivate a series of recommendations for how potential conflict should be managed in the workplace. 

Question 1: Identify and critically analyse the role that HR, unions and stakeholders play in workplace conflict resolution

Question 2: Identify in a critical manner the legal, social, cultural, and economic issues you would need to face in considering workplace conflict resolution.

Question 3: As a negotiator and HR expert identify recommendations for how conflict should be managed and resolved in the workplace.

Include synthesis and discussion of relevant concepts, research, and legal/regulatory considerations when it comes to conflict in the workplace. These should motivate a series of recommendations for how potential conflict should managed in the workplace.

Please read the following sources as background reading:

Currie, D., Gormley, T., Roche, B., & Teague, P. (2017). The management of workplace conflict: Contrasting pathways in the HRM literature. International Journal of Management Reviews, 19(4), 492-509. 

Fair Work Ombudsman (2021) Effective Dispute Resolution Best Practice Guide, pages 1-12. 

Suggested structure:

• Executive summary (100 words): Overview of the report. Summarise all the main aspects of the report and your findings here (please kindly note that the executive summary is not part of the word count)

• Introduction (around 200 words): Summary of the main topics and themes that will be examined in this report.

• Body (Discussion and Recommendations – around 1,600 words): Answer each question separately and ensure that in each question you have evidence of academic literature and show an understanding of key theories and critique when appropriate.

• Conclusion (around 200 words): Summarise all the main points

• Reference List: Ensure that you have your reference list in an alphabetical order and ensure that you use RMIT Harvard style referencing within your work.

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