The COVID-19 pandemic has a created a worldwide and largely unexpected shock for all businesses large and small. ?Some firms have fared very wel

 The COVID-19 pandemic has a created a worldwide and largely unexpected
shock for all businesses large and small.  Some firms have fared very well while others
are struggling or have closed.  However, significant disruptions, such as the COVID-19
pandemic, also create a fertile ground for innovation (creating new or improved business
models, processes, services, or products).   For this assignment, you are charged with
thinking about an innovation that a firm has developed or improved upon in response to
the COVID-19 environment and how might this innovation continue to be of use and
change the way we conduct business into the future post-COVID. 

 1) Detailed description of the innovation
2) How the innovation is relevant to address COVID-19 pandemic related challenges
3) How will the innovation continue to be of use and will change how business is
conducted into the future post-COVID  Be detailed!  Think in terms of
functional areas as well as the whole of the organization and related course
concepts and models as relevant.