Overview You are a part of the strategic planning team. Your team will communicate the analysis and recommendations in a compelling report for the
Overview
You are a part of the strategic planning team. Your team will communicate the analysis and recommendations in a compelling report for the board of directors. The report will also outline a change management strategy.
To measure the success of your change initiative, you must set goals for the life sciences organization and determine performance parameters that will measure if and how well you have achieved these goals.
For example, one of the goals of the change efforts you are planning is employee retention.
In this assignment, you will write a memo to the VP outlining your goals for the change initiative and corresponding key performance indicators (KPIs). You will also determine the information you will need to evaluate the change management outcomes against the identified KPIs.
Prompt
Write a memo to the VP of your organization in the scenario, listing your recommendations for the goals of the organization’s change initiative and corresponding key performance indicators (KPIs). Use the information provided to you in the module resources section to complete your memo.
Specifically, you must address the following rubric criteria:
- Goals: Recommend two goals that the change initiative of the life sciences organization should meet to ensure a smooth transition.
- Performance measures: Identify one KPI corresponding to each goal and explain how they support the goals.
- KPI measurements: Refer to the employee survey response key for the life sciences organization in the scenario. Determine the additional information or employee feedback you will need to measure the identified KPIs. Your response should address the following:
- Identify three additional pieces of information needed that collectively measure the KPIs you identified for the change initiative.
- At which stage(s) in the acquisition or post-acquisition process would you recommend this information be gathered?
- Performance improvement: Describe one tactic to handle feedback about the performance of organizational change initiatives and explain how you will utilize the results of the employee survey to improve the organizational change implementation and adoption.
Guidelines for Submission
Submit a 1- to 2-page Word document
MBA 699 Employee Survey Response Key
The organization has collected employee data since its inception in 1999. The following information is available:
1. Status • Current • Former
2. Age ___________________
3. Business Travel • Nontravel • Travel Frequently • Travel Rarely
4. Department • Human Resources • Research & Development • Sales
5. Education • High School or Equivalent • Associate Degree • Undergraduate Degree • Graduate Degree • Doctorate
6. Education Field • Life Sciences • Medical • Technical Degree • Marketing • Other
7. Employee Number ______________
8. Gender • Male • Female
9. Job Role • Healthcare Representative • Human Resources • Laboratory Technician • Manager • Manufacturing Director • Research Director • Research Scientist • Sales Executive • Sales Representative
10. Job Satisfaction • Unsatisfied • Somewhat Satisfied • Satisfied • Very Satisfied
11. Marital Status • Single • Married • Divorced
12. Monthly Income ______________
13. Number of Companies Worked
______________
14. Percent Salary Increase Last Year ______________ (11% to 25%)
15. Performance Rating • 1 (low) • 2 • 3 • 4 (high)
16. Total Working Years
______________
17. Training Times Last Year
• 0 • 1 • 2 • 3 • 4 • 5 • 6
18. Work-Life Balance • 1 (low) • 2 • 3 • 4 (high)
19. Years at Company ______________ [0-22]
20. Years in Current Role
______________ [0-18]
21. Years Since Last Promotion
______________ [0-15]
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