If you had this experience coupled with the knowledge from your courses, how would you feel about being given such an opportunity?
1. If you had this experience coupled with the knowledge from your courses, how would you feel about being given such an opportunity? What emotions might you experience? Joy, apprehension.? Discuss what you might feel and why you might feel these ways.
2. What steps would you take during the first 30 days? The first 3 months? 6 months? 1st year?
3. What areas need to be developed for your own property? What are the steps you will put in place to do this? To guide you, review the work experience written above in the case study, and the chapters from your textbook that deal with these topics. ( Recruitment, training, etc.)
Review this case study and apply what you know, and what you have learned, to answer the questions.
Neatly formatted, spell and grammar check applied, between 800-1500 words, references cited.
Cite
Hayes, D. K., & Ninemeier, J. D. (2015). Human Resources Management in the Hospitality Industry, 2nd edition. John Wiley & Sons.
Starting and running an HR Office
You have been working in the human resources office at a large resort for two years. During that time, you have worked along with manager in each of the specialist functions. You have assisted the employment manager with recruitment selection and onboarding activities.
The compensation manager has worked with you to devise flexible work time for employees.
You have assisted the training manager and have developed several training programs on your own.
The employment relations manager has showed you the ins and outs of handling complaints, as well as employee counseling and discipline.
You have even worked alongside the human resources director to handle a few legal compliance issues. So far, it has been a great experience.
The human resources director asks you into her office to discuss an “opportunity” , which usually means a new problem. However, this is not the case today.
She begins: “ After working with all of our HR specialists, you now have an inventory of skills to qualify as a human resource generalist. You have done a great job in our department and there is an opportunity that is just right for you.” You wait to hear what she has to say. “ We have just acquired a small property next door. It is a good strategic move for us, as it gives us additional beach access. The property has about ninety employees. Our executive committee will direct all of the functions at the property, I will be in charge of the human resources function there.” She continues, “ I am offering you the position of human resource manager for this property. It will be you and an administrative assistant…” she concludes, “ Are you interested?”
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