Referring back to the operational problem you ar

Week 4 – Value Stream Map

Due: Sun Apr 3, 2022 11:59pmDue: Sun Apr 3, 2022 11:59pm

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Refer back to Chapter 10 in your text, beginning on page 259, where we discussed Value Stream Mapping (VSM) and Kaizen events.  Referring back to the operational problem you are working to solve for your final paper.  To continue working on solving this problem, this assignment asks you to build a Value Stream Map.    

Please include the following information on your value stream map:

1.  Complete 1 Value Stream Map

          1)  Build a value stream map of your problem – this should be current state of your problem.  (Ex/ Problem – wait times in primary care clinic.  VSM the steps, in current state, when the patient presents to when they are roomed).  

                  a.  Identify and clearly show at least 2 kaizen opportunities – these should be easy to pull out by "bursts" in your VSM.    (Ex/ Problem – wait times in primary care clinic.  In current workstream, patients arrive 5 minutes before visit time – this could be a kaizen event; during registration there is no pre-registration done, kaizen event two).  

2.  Please include a narrative explaining what your map is telling the reader and why you chose the two kaizen events.  Your narrative should tell the reader what your workstream is current state and the two kaizen events you chose and why.  

Paper Requirements

APA formatting 

Value Stream Map – please use Microsoft PowerPoint, Word, or Excel to build the map (if you have a mac, Apple applications are also acceptable).  A handwritten map will not be accepted.  

Narrative

*You can submit each document separate or as one file, whichever works best based on how you build the VSM.

**Please refer to pg. 262 for an example of a Value Stream Map.

Please see attached an example/template for a VSM.   615 VSM Example.ppt

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Critical Thinking Assignment Rubric
Critical Thinking Assignment Rubric
Criteria	Ratings	Pts
Value Stream Map view longer description		/ 10 pts
Narrative view longer description		/ 10 pts
Formatting and Writing view longer description		/ 5 pts

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Example

Attempt 1

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Designing a Study

Jennifer Franks

Maryville University

MHA 615 Healthcare Operations

Melynda Pryor

March 25, 2022

Designing a Study

The chosen operational problem is finding the right staff for businesses. Having the right team is a critical problem, especially as a company grows as its customer needs also grow. The issue also arises when a business hires new employees to various departments, requiring people with the right skills. It is also a critical problem since it impacts organizational performance (Ekwoaba, Ikeije, & Ufoma, 2015). Identifying suitable candidates with the right skills can be challenging, especially since skills do not guarantee that the organization will hire eligible candidates. Therefore, the prospective employees should have characteristics and skills that they can use to meet the organization's needs, and organizations should be objective in their recruitment process. 

Hypothesis

This study examines the role of recruitment and selection in finding the right staff to meet business needs. It will be crucial to study and hypothesize the objective: that:

1. Recruitment and selection criteria have a significant effect on finding the right team to meet organizational needs

2. The more purpose an organization is in its recruitment process, the more it will find the right staff. 

The data that will be collected and measured

The study will collect and measure qualitative data on recruitment and selection criteria from various organizations. It will also collect data on the performance to see if there is a link between those organizations to determine whether employee recruitment and selection criteria are linked to organizational performance. 

Why Choose this Data

Qualitative data provides depth and detail, and thus it will enable the researcher to analyze the problem and find solutions to the issue critically. The study will rely on this data because recruitment and selection form an essential part of most organizations' resourcing strategies that identify and secure people needed to meet the organization's objectives. Additionally, the primary purpose of recruitment and selection is to create a pool of suitable candidates to select the right staff. This data will also help determine some of the challenges in the hiring process that make organizations end up with the wrong team who cannot meet their objectives. Finally, it will further help the study elaborate on objectivity's value during the hiring process.

Method of Data Collection

The study will use desk data collection to obtain data from existing resources such as the internet, published articles, and the library. It will rely on case studies of various organizations to collect the needed data. The case studies will focus on multiple organizations' recruitment and selection criteria. The case studies will help draw inferences and conclude the various recruiting and selecting candidates for a job. These case studies will also provide an analysis of the performance of the organizations. In addition, the study will also conduct a review of relevant literature that focuses on the objective of the study. 

How the data will help in finding a solution to the problem

The problem is how businesses and organizations can find the right staff best suited for meeting their objectives. The data will help critically analyze the situation from a recruitment perspective and its impact on organizational performance. The collected data will also help find a solution to the problem because it will offer an analysis of various recruitment and selection criteria and how each contributes to the performance of an organization. The study will emphasize the value of objectivity during recruitment and selection processes within organizations through the data.

Reference

Ekwoaba, J. O., Ikeije, U. U., & Ufoma, N. (2015). The Impact of Recruitment and Selection Criteria on Organizational Performance.

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Project Charter

Jennifer Franks

Course

Maryville University

Instructor

March 16,2022

ACME Project Charter

Introduction

Business objectives, critical success factors, quality standards, and roles and duties are all outlined in the Project Charter. ACME contributed to the creation of the Charter. ACME has Clear expectations, and ACME must establish a robust project management foundation to ensure the project's success. The upgrade delivery phase will begin after ACME adopts the Charter. The Charter will need to be utilized by ACME to monitor progress and determine success. 

Project Mission Statement (NOT ORGANIZATION)

To ensure that everyone has enough energy, health, and pleasure by producing ethical drugs and medications reasonably priced and expanding in domestic and foreign markets.

Project Scope                                     

The ACME modernization process has four phases: testing, construction, discovery, and training. ACME will outline the scope of work in the following sections. Before ACME can make any changes to this scope, there must be a change management mechanism before ACME makes any changes. Therefore, there will be additional information and a sample Change Request Form.

High-level Requirements

Upgrade to CXS v12 by clicking here is the primary objective of the Upgrade project. As a result, ACME will be able to handle more of the system's day-to-day administration and reporting, free AComPany Ltd from holding it.

Currently, ACME is looking for a consultant to assist with the modernization of its CXS software. ACME can now make use of the newly-added languages due to this upgrade.

Assigned Project Manager and Authority Level

V. Smith will manage the project's duration, including the budget, schedule, scope, and performance. Beyond that, the executive team and the physician champions must agree.

Summary Milestones

Key dates 

The project will kick off on May 2 

ACME will define metrics on June 10

Planning will occur for 3.5 months

Implementation will go live on June 28

Stakeholder Influences

Program Board: It is the responsibility of the Program Board to oversee the program's overall direction and oversee the improvement project. Once the upgrade is complete, it signs off to ensure that the business objectives outlined in the SOW can be met by everyone involved.

Steering group: They decide how to proceed each day based on what they've learned from previous days. Board of Directors: SOWs, the Project Charter, and any Change Orders or Exception reports that do not clash with the Program Board's schedule or the budget delegated to the appropriate individuals. It answers the Program Board. Having enough ACME employees to complete the project and entrusting them with the task will ensure it is done on schedule and within budget.

Functional Organizations and Their Participation

The following departments will be part of this project;

Purchasing department- The manufacturing division's raw materials and services are provided to the purchasing department to meet customers' demands.

Local health department: The manufacturing division's raw materials and services are provided to the purchasing department to meet customers' demands.

Organizational Environmental and External Assumptions and Constraints

Time: More minor or more time will be required to complete the project's tasks. The success of a project depends on several factors, including the number of individuals involved, their talents, and their experience. Uncontrollable time is an essential but uncontrollable component. If deadlines are not met, awful things can happen. The most typical cause of a company's failure to grow is a lack of funds or other resources.

Cost: Both the project manager and the organization must come up with a cost estimate before commencing a project. Having a budget ensures that projects are completed on time and under budget. Project managers may need to use more resources to achieve deadlines, which will increase the project's cost.

Financial Business Case 

The return on investment will be the primary focus of this project.

The more clients come in because of the contact center, and the quicker it is to get in, the more money this project will make from the visit and any tests or procedures. Downstream interventions, such as primary prevention, are crucial to help people make positive alterations in their lives or obtain assistance. As a few examples: behavioral modification initiatives, health information, and communication channels such as social media. The phrase "midstream interventions" will refer to those that help people improve their mental states and behaviors.

Executive Project Sponsor with Approval Signature

Professor Duke, Director

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1

Operation Problem Project

Jennifer Franks

Melynda Pryor

March 10, 2022

Operational Project Problem.

As an organization grows, it experiences different operational problems in progress. These issues can be long-term or short-term, requiring different strategies to solve them. Management in an organization can work to solve a functional problem and justify it as solving a short-term problem that impacts things such as throughput. However, the issue becomes a problem when the business starts making fewer profits, and some exceed to experience losses if not solved. One of the common operating problems encountered by many companies is finding the right staff. 

As the business grows, it demands more human resource support to cater to increasing customer needs. For example, if it is a hotel business, different departments like production, service, front office, housekeeping, and maintenance will need more staff to meet customers' expectations. The operation problem arises when recruiting specific candidates in each and every department. The HR department is the department responsible for hiring new staff whenever needed, but it's not that easy. The potential candidates must have the necessary skills and observe the organizational policies and ethical practices.

Several factors cause the problem of hiring the rights staff:

1. Identifying suitable candidates from a pool full of unqualified talent makes the organization hire people available rather than the best.

2. We are hiring fast to avoid losing money and delaying operations.

3. Some situation requires immediate hiring, which may cost the organization and create a bad reputation if the new staff mess up for being unfamiliar with how the organization operates.

By the end of this project, I hope to provide essential information to the HR department. This information will contain what to do before, during, and after the hiring process.

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