Reflect on what you learned in Module 02: Individual Differences (Personality and Values). In no less than 750 words, discuss

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INDIVIDUAL BEHAVIOR, PERSONALITY, AND VALUES

MHR 3020: ORGANIZATIONAL BEHAVIOR

Ruben Delgado, Ph.D., SPHR, SHRM-SCP, CCP, CPLP, CLRP

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LEARNING OBJECTIVES

Upon completion of this lecture/discussion, you will be able to: • Define behavior, personality, and values. • List and describe the four elements of the MARS Model.

• Identify and describe 5 types of individual behavior. • Describe the Schwartz Values Model. • Describe how personality and values affect individual behavior.

MARS MODEL OF INDIVIDUAL BEHAVIOR

Individual behavior and results (BAR)

Individual behavior and results (BAR)

Situational factors

Situational factors

Personality

Values

Self-concept

Perceptions

Emotions & attitudes

Stress

Personality

Values

Self-concept

Perceptions

Emotions & attitudes

Stress Role perceptions

Role perceptions

MotivationMotivation

AbilityAbility

TYPES OF INDIVIDUAL BEHAVIOR

Task Performance

Organizational Citizenship Behaviors (OCBs)

Counterproductive Work Behaviors

Joining and Staying in Organizations

Maintaining Work Attendance

PERSONALITY IN ORGANIZATIONS

Personality – relatively enduring patterns of thoughts, emotions, and behaviors that characterize a person, along with the psychological processes behind those characteristics.

• external traits • internal states

NATURE vs NURTURE OF PERSONALITY

Influenced by nature • Heredity explains about 50 percent of behavioral tendencies

Influenced by nurture • Socialization, learning

Personality stabilizes in young adulthood • Self-concept gets clearer, more stable with age • Executive function regulates behavior • But some traits change throughout life

FIVE-FACTOR PERSONALITY MODEL (CANOE)

conscientiousness agreeableness

neuroticism open to experience

extraversion

FIVE-FACTOR PERSONALITY AND INDIVIDUAL BEHAVIOR

JUNGIAN PERSONALITY THEORY

Swiss psychiatrist Carl Jung Model includes preferences for perceiving the environment and obtaining and processing information Myers-Briggs Type Indicator (MBTI)

• Measures Jungian types • Most widely used personality test in business • Good for self-awareness and other awareness • Poor predictor of performance, leadership, team development

JUNGIAN & MYERS-BRIGGS TYPES

VALUES IN THE WORKPLACE

Stable, evaluative beliefs that guide our preferences • Define right and wrong, good and bad: what we “ought” to do

• Direct our motivation, potentially decisions and behavior

Value system: hierarchy of values Compared with personality, values are:

• Evaluative (not descriptive) • May conflict strongly with each other • Affected more by nurture than nature

SCHWARTZ’S VALUES MODEL

PERSONAL VALUES AND BEHAVIOR

How personal values influence decisions and behavior: 1. Affect the relative attractiveness of choices

2. Frame perceptions

3. Act consistently with self-concept and public image

Why personal values fail to influence decisions and behavior: • Situation—interferes with values-consistent behavior

• Awareness (salience)—relevance of values isn’t obvious • Values are abstract

• Routine behavior makes us less mindful of values consistency

VALUES CONGRUENCE

Similarity of a person’s values hierarchy to another source Importance of values congruence

• Team values congruence—higher team cohesion and performance

• Person–organization values congruence— higher job satisfaction, loyalty, and organizational citizenship, lower stress and turnover

VALUES ACROSS CULTURES

collectivism/individualism power distance

uncertainty avoidance achievement-nurturing

THE END…

• Comments.

• Questions.

• Concerns.