Do you think that it is important for a company to have a career management program?? Why or why not?? Have you ever participat
1. Week 1 Weekly Summary based on chapter 1 and 2
2.Week 2 Weekly Summary based on chapter 3 and 4
Chapters attached
Each weekly summary should be 2 pages.
Each weekly summary should be 2 pages.
Discussions
Discussion 3.1
Do you think that it is important for a company to have a career management program? Why or why not? Have you ever participated in such a program? If so, how was it? If not, do you think you would want to? Why?
Discussion 3.2
Do you believe that economic, social and political forces have had more of an impact on employee training now than it did in the past? Why or why not?
Chapter 1 The Rewards and Challenges of Human Resources Management
Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Outcomes
Explain how human resources managers and other managers can have rewarding careers by helping their firms gain a sustainable competitive advantage through the strategic utilization of people
Explain how good human resources practices can help a firm’s globalization, corporate-social responsibility, and sustainability efforts
Describe how technology can improve how people perform and are managed
2
Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Outcomes
Explain the dual goals HR managers have in terms increasing productivity and controlling costs
Discuss how firms can leverage employee differences to their strategic advantage and how educational and cultural changes in the workforce are affecting how human resources manager engage employees
Provide examples of the roles and competencies of today’s HR managers and their relationship with other managers
3
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Human Resources Management
Process of managing human talent to achieve an organization’s objectives
Importance
Managers play a key role in selecting, training, motivating, appraising and promoting employees
Good personnel help build business
Helps understand one’s rights and responsibilities as an employee
4
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4
Human Capital and HRM
Human capital: Knowledge, skills, and capabilities of individuals that have economic value to an organization
Intangible and cannot be managed the way organizations manage jobs, products, and technologies
Organizations should utilize employee knowledge and invest in their development
5
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5
Figure 1.1 – Overall Framework of Human Resource Management
6
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6
Responding Strategically to Changes in the Marketplace
Making adjustments in labor force
Downsizing: Planned elimination of jobs
Outsourcing: Hiring outside the company to perform processes previously done within the firm
Offshoring: Sending jobs to other countries
Implementing cost-cutting strategies
Enhancing benefit programs
Improving quality
Expanding market shares and product lines
7
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7
Responding Strategically to Changes in the Marketplace
People resist change as it involves modifying or abandoning familiar ways of working
To manage change, executives and managers have to:
Envision the future
Communicate vision to the employees
Set clear expectations for performance
Develop capabilities to execute by reorganizing people and reallocating assets
Make an investment in implementing and sustaining the change
8
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8
Responding Strategically to Changes in the Marketplace
Organization that successfully engineers change:
Links it to the business strategy
Shows how it creates quantifiable benefits
Engages key employees, customers, and suppliers early
Makes an investment to implement and sustain it
Strategic changes could be proactive or reactive
To provide knowledge on core business issues, companies:
Assign HR representatives to core business teams
Rotate non-HR managers into HR positions and vice versa
9
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9
Competing, Recruiting, and Staffing Globally
Integration of world economies and markets have led companies to:
Look for opportunities abroad
Fend off foreign competitiors domestically
Search for the right employees
Companies are making it possible for people to buy anything, anytime, anywhere
Companies of all sizes are engaging in partnerships, mergers, and acquisitions
10
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10
Competing, Recruiting, and Staffing Globally
National identities of products are blurring
Lower trade barriers with free-trade agreements
General Agreements on Tariffs and Trade (GATT) paved the way for North American Free Trade Agreement (NAFTA) and European Union
GATT was replaced by the World Trade Organization (WTO)
11
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11
Competing, Recruiting, and Staffing Globally
Issues in HRM due to globalization
Dealing with better informed employees who are willing to pursue global job opportunities
Gauging the knowledge and skill base of workers worldwide
Understanding how to hire and train them
Relocating and training foreign managers abroad to direct the efforts of an international workforce
12
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12
Setting and Achieving Corporate Social Responsibility and Sustainability Goals
Corporate social responsibility: Responsibility of the firm to act in the best interests of the people and communities affected by its activities
Improves company’s earnings and helps avoid lawsuits
Sustainability: Ability to produce a good or service without damaging the environment or depleting a resource
Companies are making strides to reduce their carbon footprints
HR should spearhead the development and implementation of corporate citizenship
13
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13
Technology Challenges
Organizations are taking advantage of information technology advancements
Collaborative software: Allows workers to interface and share information with one another electronically
Shift from touch labor to knowledge workers
Knowledge workers: Workers whose responsibilities extend beyond the physical execution of work to include planning, decision-making, and problem-solving
Companies spend on training and virtual learning
14
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14
Technology Challenges
Human resources information system (HRIS)
Provides current and accurate data for purposes of control and decision-making
Used to:
Automate payroll processing and administer benefits program
Access employee records
Recruit, screen, and pretest applicants online
Train, track, and select employees
Open source HRIS software can be good low cost solution for startups and small businesses
15
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Productivity and Cost Challenges – Maximizing Productivity
Productivity – Output gained from a fixed amount of inputs
Can be increased by:
Reducing inputs
Adding more human and physical capital to the process
Additional productivity will have to come from:
Enhanced ability of employees
Motivation
Work environment
16
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16
Productivity and Cost Challenges – Managing the Size of the Workforce
Should match the firm’s demand requirements, strategic decision, and competition
Offshoring – Aids quicker delivery of products
Outsourcing – Helps reduce costs and focus on important activities
Nearshoring: Bringing jobs closer to domestic countries
17
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17
Productivity and Cost Challenges – Managing the Size of the Workforce
Homeshoring: Outsourcing work to domestic workers who work out of their homes
Furloughing: Practice of requiring employees to take time off for either no pay or reduced pay
Hiring part-time employees
18
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Productivity and Cost Challenges – Managing Pay and Benefits
Concerns – High health care costs and compliance with new health reforms
Companies are charging higher premiums to cover spouses
Provide employees a set amount to purchase health insurance on their own
Employee leasing: Dismissing employees who are then hired by a leasing company and contracting with that company to lease back the employees
Provides benefits that small companies cannot afford
19
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19
Responding to the Demographic and Diversity Challenges of the Workforce
HR managers analyze the capabilities of demographic groups and how well each is represented in fast-growing and slow-growing occupations
Forecast trends to support organizational strategies
Labor force participation rate – Number people employed or actively looking for work
Ethnic and racial differences
Age and gender distribution
20
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20
Figure 1.2 – Labor Force Participation Rates of Workers of Hispanic origin versus Non-Hispanic Origin
21
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21
Figure 1.3 – Labor Force Participation Rates of Workers in the Labor Force by Their Ages
22
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22
Figure 1.4 – Labor Force Participation Rates by Gender
23
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23
Adapting to Educational Shifts Affecting the Workforce
Education attainment of the labor force has risen dramatically
Helps a person stay out of the ranks of the unemployed
American students are said to lag behind in math and science test scores
HR managers have to find strategies to help their firms compete, despite challenges
24
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24
Adapting to Cultural and Societal Changes Affecting the Workforce
Culture and society affect one’s behavior on the job and the environment within the organization
Influences reactions to:
Work assignments
Leadership styles
Reward systems
HR policies should be adjusted to cope with ongoing changes
Changing employee rights
Heightened privacy concerns of employees
25
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25
Adapting to Cultural and Societal Changes Affecting the Workforce
Employers are implementing privacy policies, limit the use of social security numbers and conduct background checks
Excessive monitoring could lead to ligation
Changing attitudes toward work and how they relate to employee engagement
Employees are focused on finding interesting work and pursuing multiple careers
Employee engagement: Extent to which employees are enthused about their work and committed to it
Balancing work and family
26
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26
Role of HR Managers and T heir Partnership with Other Managers
HR managers help firms choose the best strategies to compete globally
Select ideal HR systems, maximize productivity and manage benefits
Successful organizations combine the experience of line managers with the expertise of HR managers
To develop and utilize the talents of employees to their greatest potential
Line managers: Non-HR managers who are responsible for overseeing the work of other employees
27
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27
Role of HR Managers and Their Partnership with Other Managers
Responsibilities of human resources managers
Strategic advice and counsel
Service
Policy formulation and implementation
Employee advocacy
28
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28
Figure 1.7 – Human Resource Competency Model
29
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Chapter 3 Equal Employment Opportunity and Human Resources Management
Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Outcomes
Prepare an outline describing the major equal employment opportunity (EEO) laws related to issues such as age, gender, religion, weight, and sexual orientation. Determine the employment practices they prohibit and the reason behind passage of EEO legislation. Describe what a bona fide occupational qualification is
Explain how the Uniform Guidelines on Employee Selection Procedures were developed and how firms use them to ensure they are abiding by the law. Understand adverse impact and disparate treatment
2
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Learning Outcomes
Understand EEOC record-keeping and posting requirements and describe how discrimination charges are processed by the EEOC
Explain what affirmative action is and how companies today are seeing the value of voluntarily having diverse workforces
3
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Introduction
Equal employment opportunity (EEO)
Treatment of individuals in all aspects of employment—hiring, promotion, and training in a fair and nonbiased manner
Equal employment opportunity commission (EEOC)
Federal agency that enforces nation’s fair employment laws
4
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4
Introduction
Lack of awareness fair employment laws leads to:
Risk of costly and time-consuming litigation
Negative public attention
Low sales and employee morale
Damage an individual’s careers
5
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5
Historical Perspective of EEO Legislation
Factors that influenced growth of EEO legislation
Changing attitudes toward employment discrimination
Published reports on economic problems and injustices experienced by minority workers
Growing body of disparate discrimination laws and regulations at different levels of government that legislators felt should be standardized
6
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6
Changing National Values
Beginning of civil rights movement in late 1950s and early 1960 saw public’s change in attitude toward discrimination
Minorities conducted marches, sit-ins and rallies with public authorities to draw attention to low economic and occupational positions
Civil rights and women’s movements received wide media coverage
Employment Non-Discrimination Act extends federal employment discrimination protection to include sexual orientation and gender identity
7
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7
Early Legal Developments
Civil Rights Act, 1866
Permitted right to enjoy full and equal benefits of all laws, regardless of race
Unemployment Relief Act, 1933
Prohibited employment discrimination based on race, color, or creed
Executive Order 8802, 1941
Ensured every American citizen would be guaranteed equal employment opportunities for workers employed by firms awarded World War II defense contracts
8
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8
Causes for Failure of Employment Discrimination
Nondiscrimination laws failed to give enforcement powers to the agency charged with upholding the law
Laws that were passed neglected to list specific discriminatory practices that needed to be corrected
Employers covered by the acts were required only to comply voluntarily with the equal employment opportunity legislation
9
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Figure 3.1 – Prohibited Discriminatory Employment Practices
10
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Major Federal Laws
Enacted to prevent discrimination against the protected classes
Protected classes: Individuals of a minority race, women, older people, and those with disabilities who are covered by federal laws on equal employment opportunity
11
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11
Equal Pay Act of 1963
Illegal to discriminate against people in terms of pay, employee benefits, and pension earned based on gender, when equal work is done
A company does not violate the Equal Pays Act if the difference in wages between the genders is due to:
Seniority
Merit considerations
Worker’s quantity and quality of production
If a disparity in pay exists, employers must raise the wages of the underpaid gender to comply with the laws
Not lower the wages of the overpaid gender
12
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Civil Rights Act of 1964
Addresses discrimination in society in general
Title VII of the acct specifically bars employment discrimination in all HR activities and other conditions of employment
Jurisdiction
All private employers in interstate commerce who employ 15 or more employees for 20 or more weeks per year
State and local governments and private and public employment agencies
13
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Civil Rights Act of 1964
Joint labor-management committees that govern apprenticeship or training programs
Labor unions having 15 or more members or employees
Public and private educational institutions
Foreign subsidiaries of U.S. organizations employing U.S. citizens
Bona Fide Occupational Qualification (BFOQ): Suitable defense against a discrimination charge only when age, religion, sex, or national origin is an actual qualification for performing the job
14
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Civil Rights Act of 1964
Title VII of the Civil Rights Act
Prohibits employment discrimination based on a person’s religion
Does not require employers to grant complete religious freedom in employment situations
Requires employers make a reasonable accommodation without incurring undue hardship in conduct of the business
15
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Figure 3.2 – Major Laws Affecting Equal Employment Opportunity
16
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Figure 3.4 – EEO Rules Applicable to Federal Contractors and Agencies
17
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17
Fair Employment Practices (FEPs)
State and local laws governing equal employment opportunity that are more comprehensive than federal laws and apply to small employers
Prohibits discrimination based on a person’s sexual orientation, physical appearance, marital status, arrest records, color blindness, or political affiliation
Fair Employment Practice Agencies (FEPAs) – State and local agencies that enforce antidiscrimination laws
18
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18
Other Equal Employment Opportunity Issues – Sexual Harassment
Unwelcome advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the working environment
Forms of sexual harassment illegal under Title VII
Quid pro quo harassment
Occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions
Involves a tangible or economic consequence such as demotion or loss of pay
19
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19
Other Equal Employment Opportunity Issues – Sexual Harassment
Hostile environment
Occurs when unwelcome sexual conduct has purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment
20
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Other Equal Employment Opportunity Issues – Sexual Orientation
Executive Order 13087 bars discrimination against civilian employees of federal government based on their sexual orientation
Homosexuals are protected by fair employment practice laws passed at state and local levels
21
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21
Other Equal Employment Opportunity Issues – Immigration Reform and Control Act (IRCA)
Employers must comply with the requirements of Immigration Reform and Control Act (IRCA)
Employers covered by law are prohibited from knowingly hiring or retaining unauthorized aliens on the job
Employers with four or more employees are prohibited from discriminating in hiring or termination decisions based on nationality or citizenship
22
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22
Other Equal Employment Opportunity Issues – Immigration Reform and Control Act (IRCA)
E-Verification system – Provides an automated link to federal databases to help employers determine:
Legal eligibility of workers
Validity of their Social Security numbers
23
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Actions for Employers to Comply with IRCA
Have employees fill out their part of Form I-9
Check documents establishing an employee’s identity and eligibility to work
Complete the employer’s section of Form I-9
Retain Form I-9 for at least three years
Present Fo
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