Quality Management and Process Improvement

Create one Word documents containing all parts of the assignment.
Format your document with one-inch margins and 12-point Times New Roman font.
One page, double-spaced for each part.

Instructions: Part 1

1. In your role as a non-clinician, describe the role of the practice administrator in the Quality Management program in a medical group. One page.

Instructions: Part 2

1.Read  Chapter 4, Conquering Workflow Problems (Capko).

2. Answer the following question:

In your analysis, what do you feel the three main problems are facing the practice from a work flow standpoint and how were they addressed?