At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution. What is the best

Question 

Question 1

At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution. What is the best next action?

Arrange another meeting in a week's time so as to allow a cooling-off period

Insist that participants continue to talk until a resolution has been reached

Turn the dispute over to the director of nursing

Back the unit manager's actions and end the dispute

Question 2

After assessing an older adult patient in long-term care who has been slowly deteriorating for weeks, the nurse manager calls the family and asks them to come in, as the patient is dying. What is the nurse manager's decision based on?

Experience

Unit protocol

An established clinical pathway.

Confirmatory scientific evidence.

Question 3

A family is keeping vigil at a critically ill patient’s bedside. Other, distant family members, not yet able to come, call the unit continuously, asking for updates and wanting to express concern. You speak with the distant family members and suggest that you are going to refer them to the hospital social worker, whose role is to work with people in such situations. What role are you assuming through this action?