Career Interview Assignment in HVAC-R
Career Interview Assignment in HVAC-R (Heating, Ventilation, Air-conditioning, refrigeration)
Conduct a 20-minute interview through Zoom, Teams, Skype, Facetime, phone call or it may be face-to-face, with a person who currently works in a position that you would like for yourself after graduation. Focus the questions of your interview on the communication skills needed in that particular job. After the interview you must write a paper about the information you gained from the interview.
The way you want to think about focusing your questions for the interview is by thinking about it in terms of – “Communication in the Workplace.” What would you like to know most about your interviewees’ job/profession/organization, as it relates to communication? So, if we think about it like that, the following are examples of questions that one may ask during the interview.
You may want to start with closed questions (which are yes/no short answer questions) and then move toward more open questions (which are questions that allow for elaboration). You are required to ask the questions in bold below. The additional questions may be asked based on your interest. You may have other questions that you would like to ask, and that is fine. Do not hesitate to ask for elaboration or examples if your interviewee provides minimal information.
Conduct an interview that will be interesting and useful to you, in addition to fulfilling the requirements of this assignment.
Body Interpretation and Analysis: Provide a summary of the overall interview by connecting at least three communication concepts (for example identity management, communication competence, self-disclosure Gender roles, perception checking, mindfulness, facilitative/debilitative emotions, pragmatic rules, etc.) discussed in your textbook with the information provided by your interviewee,
Questions for the Interview Assignment
Required Questions
• Where do you work?
• What is the title of your position?
• How long have you worked in this position?
• What are the duties and responsibilities of your position?
o Follow-up question: Describe a typical workday in your position.
• Based on your experience in your position, describe the verbal and nonverbal behavior of someone you think is an excellent coworker.
o If interviewee struggles to answer the question, you may say “For example, respectful, clear in communicating thoughts and ideas, good attitude.”
• Based on your experience in your position, describe the verbal and nonverbal behavior of someone you think is an unsatisfactory coworker.
• Based on your experience in your position, describe the verbal and nonverbal behavior of good employee relations. Bad employee relations?
• Based on your experience in your position, what is the best way to handle disagreements or conflict among employees.
• What are the most important communication skills in your position?
• What communication skills do you recommend should be learned/practiced in a communication class for someone entering your field?
Additional Optional Questions
• Does your position require you to attend meetings? (If yes, How many a week? If they are virtual, what are the participation expectations, such as must your camera be on, so that all attendees are visible. How are questions handled during the meeting?)
• What percentage of your job is spent interacting with other employees or clients?
• How many people work in your division? Do you interact with all of them?
• How would you describe a good leader in your organization?
• How does your supervisor interact with employees? (Is it formal/informal?)
• How is disagreement/conflict dealt with between supervisors and employees?
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