West Coast Transit Case Study – ONLINE
Order Instructions
The purpose for this assignment is analyze methods of poor communication and its effect on motivation, teamwork, and effective conflict management and resolution.
Write a paper (1,600-1,800 words) in which you address the following based on the information provided in the “West Coast Transit Case Study” resource.
Describe the three criteria for evaluating effective team/group work (as stated in the textbook) and use the criteria to analyze the effectiveness of the team.
Review each of the five stages of group formation. Determine what stage(s) are evident in the case and provide a justification of your response.
Apply Schein’s three behavioral profiles to specific members of the team. Identify how the profiles are demonstrated in the case.
Evaluate whether the communication among the participants in the case was effective or not. Justify your answer by considering any existing barriers to communication.
Review the two main types of conflicts described in the textbook. Explain how each type of conflict is evident in the case.
Propose how Denson should resolve the conflict in this case using one direct conflict management approach. Explain your response.
Additionally, propose an indirect conflict management approach. Explain your response.
Identify one specific leadership activity and one specific maintenance activity that should be encouraged. Identify the most significant disruptive behavior that should be discouraged.
Identify a significant motivational problem experienced by each individual: Jing, Mahonney, and Tanney. Describe how Denson should motivate each person. Be sure to provide a specific motivational suggestion for each person based on their motivational needs. Ensure that you have at least one suggestion from each of the motivational theory/techniques: content theories, process theories, and reinforcement strategies.
You are required to use at least two external scholarly sources in addition to the textbook and the case study resource.
**Must use this as a source: Uhl-Bien, M., Piccolo, R.F., Schermerhorn, J. R. & Bachrach, D.G. (2021). MGT-420 organizational behavior and management with WileyPLUS. Wiley & Sons.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
RUBRIC BELOW:
Definitions of the three criteria for evaluating an effective team and an analysis of whether the team assembled in the West Coast Transit case is effective or not are thorough and detailed. Examples and insight are provided to further understanding. Supporting material is of exceptional quality and quantity.
A review of the five stages of group formation is thorough and well-integrated. A detailed evaluation of the stage(s) currently evident in the West Coast Transit case is included. Examples and insight are provided to further understanding. Supporting material is of exceptional quality and quantity.
Definitions of the three behavioral roles and an identification of how those roles are evident in the West Coast Transit case are thorough and well-integrated. Justification is clearly developed, with examples that show that meaning and message were conveyed, to further understanding. Supporting material is of exceptional quality and quantity.
A discussion regarding the effectiveness of communication evident in the West Coast Transit case is thorough and well-integrated. Justification is clearly developed, with examples that show that meaning and message were conveyed, to further understanding. Supporting material is of exceptional quality and quantity.
A description of the two main types of conflict in West Coast Transit case is thorough and well-integrated. An identification of the type of conflict is thorough and clearly developed. Supporting material is of exceptional quality and quantity.
A recommendation of a direct conflict management approach that Denson could use to manage the conflict is thorough, clearly developed, and well-integrated, with examples that aid insight to further understanding. Supporting material is of exceptional quality and quantity.
A recommendation of an indirect conflict management approach that Denson could use to manage the conflict is thorough, clearly developed, and well-integrated, with examples that aid insight to further understanding. Supporting material is of exceptional quality and quantity.
Identification of a task and maintenance activity that should be encouraged, as well as the most disruptive behavior that should be discouraged, in the West Coast Transit case is clearly developed, with examples and personal insight to further understanding. Supporting material is of exceptional quality and quantity.
An identification of motivational problems evident in the West Coast Transit case, with a relevant suggestion for motivating each team member, is thorough and well-integrated. A motivational theory from each required area is included and clearly developed and justified, with examples and personal insight to further understanding. Supporting material is of exceptional quality and quantity.
Source relevance is applicable and appropriate in all instances and sparks interest in the reader to pursue further investigation. References from more than the required number of credible scholarly resources are used.
Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
Writer is clearly in command of standard, written, academic English.
All format elements are correct.
Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Course Materials if you need assistance.
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