As the manager of a small flower shop, you have just received an email from a customer that is quite negativ
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As the manager of a small flower shop, you have just received an email from a customer that is quite negative. Your task is respond to the customer via email in using professional business etiquette.
- Use the article, "Watch Your Tone: Email Etiquette for Business" to help you.
APA format 7th edition, two pages. Need it by friday 12pm eastern time.
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