Communication is at the heart of every business transaction

Communication is at the heart of every business transaction. When one person provides information to another person, communication occurs. The challenge you face as a business writer is ensuring that communication is effective.

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For this discussion, choose a short document (no more than 500-750 words) from your workplace or personal life in which communication was not successful. It could be a longer email, a brief report, or some other document you received. You may want to review the instructions for M1.5 Assignment: Evaluation of an Existing Document before beginning this activity because you will use the same document you choose here for your assignment.

Your initial discussion response should address, at minimum, the following main points:

Provide a description of the document.

Identify the type of document, medium, sender, receiver/audience, and intended purpose.

Explain how and why the document was not effective and what ultimately happened because of the unsuccessful communication.

Briefly describe what you would do differently in the communication and why those changes are required.