CMGT578 Week 2 Assignment
Week 2 Assignment Instructions
Aligning IT Strategy to Organizational
Vision and Goals
To complete this assignment, reread the
course scenario involving Reynolds Tool & Die. Analyze the Reynolds Mission
and Vision statements listed in the course scenario, and then write a 3-page
analysis assessing the company’s current IT strategy (including existing
hardware, software, licensing agreements, etc.) and aligning each strategy
component to Reynolds’ organizational vision and goals. The result will be a
detailed analysis of how well the company’s existing IT infrastructure is
supporting the company’s mission and vision.
Your headings for this assignment should
include:
I. Business
Vision and Goals
Outline the goals and vision for the
business. (You will find them in the course scenario.) Remember that this is
not a strategic plan, so your assessment won’t need to address every single
aspect of the company’s vision and goals. Instead, you’ll be analyzing IT
components in the context of the company’s vision and goals.
II. IT
Internal Analysis
You may want to review the assessment you
produced in Week 1’s assignment and expand on it here, in the Week 2
assignment. Be specific when analyzing hardware, software, licensing, and
external services. For example, how old are the company’s servers, switches,
routers, desktops, etc.? Is the company current in terms of operating systems,
security patches, etc.? What enterprise business applications are in use, such
as accounting packages, CRM, ERP, etc.? Are they all current? Are their
licenses current? What external services, if any, is the company using? Is the
company using managed services, cloud computing, mobile technology, etc.?
III. How
the IT Infrastructure and Organization Can Be Optimized to Achieve Business
Goals
Explain how the IT function within Reynolds
is achieving or can achieve, with changes you suggest, the stated goals of the
business as described in the first heading. For example:
• If
one of the company’s goals was to rate high with customers consistently on
customer service, you would explain how the current call center infrastructure
could produce lower wait times, achieve 99.9% uptime, etc. Perhaps you would
also explain how the addition of a mobile app could enhance the customer
experience by enabling timely feedback, finding nearby retail shops, etc.
• If
one of the company’s goals was to grow revenue by 10% annually, you would
explain how the current CRM or ERP software is helping to achieve that goal by
helping to target new customers and achieve faster, better production.
Look at Amazon’s vision statement as an
example: “Our vision is to be earth’s most customer-centric company; to build a
place where people can come to find and discover anything they might want to
buy online.” There’s a lot of IT potential there. Now take the Reynolds Tool
& Die vision statement and explain how the IT infrastructure and
organization can help achieve the company’s vision.
As you develop your analysis, remember that
the current IT assessment may not support the goals and vision. You may have to
suggest certain changes in the IT organization and infrastructure to achieve
the organization’s goals and vision.
Use at least one other reference in
addition to the class textbook when writing this paper.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
