Consider the video case ?Mitchell Gold + Bob Griffin: Understanding Individual Behavior? and, in 2 ?

 Consider the video case “Mitchell Gold + Bob Griffin: Understanding Individual Behavior” and, in 2 – 3 pages, respond to the following questions:

1. Which component of attitudes does Vice President Dan Gauthreaux express when he says, “I think you can learn from any job you do and try to make the best of it”?
2. How did Kim Clay’s organizational citizenship behavior lead to the creation of a new computer help desk at MG+BW?
3. What role did management play in fostering Kim Clay’s high organizational commitment? In what ways does this commitment benefit the organization?

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