Critical ThinkingCritical Thinking Assignment (100 Points) A

Critical ThinkingCritical Thinking Assignment (100 Points) As a senior HR manager of a large Saudi Arabian company, you havebeen assigned the task of monitoring and evaluating the organization’scurrent performance management system. You have also been receivingcomplaints from the customer service employees that their ratings seeminaccurate and inconsistent. These employees feel the criteria ofassessing the performance are not fully aligned to their goals. You areworried that this may lead to the issue of higher turnover of thecustomer service employees and the organization may lose qualityemployees if these issues are not addressed. Therefore, you have beenassigned with the task of designing and implementing a new ratertraining program for your supervisors in order to rectify these issues. Using the previous scenario, provide a critical discussion for thereasons why rater errors may be occurring while evaluating customerservice employees. Critically analyze the need for the alignment oforganizational goals with employee goals and the performance managementsystem. Recommend a suitable rater training program for yoursupervisors. Include the benefits of the recommended method in order tojustify this choice and to highlight the importance of aligningorganizational goals with an appropriate strategic measurement method. Your well-written paper should meet the following requirements: Be 4-5 pages in length, which does not include the title page,abstract, or required reference page, which are never a part of thecontent minimum requirements.Use Saudi Electronic University academic writing standards and APA style guidelines.Support your submission with course material concepts, principles,and theories from the textbook and at least two scholarly,peer-reviewed journal articles.Review the grading rubric to see how you will be graded for this assignment.